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Life Insurance

Insurer ordered to reinvestigate melanoma claim

26 February 2024

Resolution Life Australasia must reassess a melanoma patient’s trauma claim after a dispute ruling found that it carried out a “deficient” investigation into whether the man’s illness met terms covered by its policy...

ANZ misled client on cancer exclusions 

19 February 2024

A complainant has won her dispute with the company that arranged a reinstated trauma policy after the Australian Financial Complaints Authority ruled she was misled over coverage terms and exclusions for cancer...

Life insurers back tough regulations on genetic tests 

05 February 2024

The Council of Australian Life Insurers supports “strict” rules around the use of genetic test results in insurance underwriting, as Treasury consults on possible changes to the legislative set-up...

Treasury seeks feedback on proof of education 

05 February 2024

Treasury has begun consultation on proposed law changes that will provide greater flexibility for financial advisers to show they have met the conditions of an approved degree...

Insurer wins court battle over policy avoidance 

05 February 2024

The Federal Court has dismissed Australian Securities and Investments Commission proceedings against Zurich over the insurer’s decision to “avoid” an income protection policy after an insured failed to disclose her history of hospital admissions for mental illness...