Code monitor to probe income payment delays, IDR
10 August 2026
Inquiries into income benefit payment delays and internal dispute resolution processes will begin in coming months after a surge in life code breaches...
Life Insurance
Income rule means no benefit for unlucky attack victim
10 August 2026
The victim of an unprovoked assault will not receive a payout for missing work because he did not have positive income during his policy period, the industry ombudsman has ruled...
New adviser aims to plug protection gap
10 August 2026
Property-focused InvestorKit Group has expanded into insurance with the launch of Solace Life...
PPS advice award open for nominations
10 August 2026
PPS Mutual has opened nominations for its risk practice of the year award...
Adviser clash looms over FSC regulatory reform proposals
03 August 2026
The Financial Services Council has made several recommendations on the supervision of advice licensees following the failures of the Shield and First Guardian investment schemes...
PTSD’s link to old anxieties means insurer right to limit payout
03 August 2026
A claimant who argued her post-traumatic stress disorder was separate from an earlier anxiety and depression diagnosis has lost her bid for a higher total and permanent disability benefit...
Zurich moves to wrap up ClearView deal
03 August 2026
Zurich is to complete its acquisition of life insurer ClearView Wealth this quarter after the Supreme Court of NSW approved the $415 million buyout’s scheme of arrangement...
FAAA outlines conference focus
03 August 2026
Financial Advice Association Australia says its congress this year aims to examine key issues including regulation and technology...
ClearView shareholders back Zurich deal
27 July 2026
About 93% of ClearView Wealth shareholders have voted in favour of Zurich’s $415 million buyout offer...
Failure to check all earnings is ‘insurer’s problem’
27 July 2026
An insurer conducted an inadequate investigation of a policyholder’s earnings before alleging he made misrepresentations when applying for income protection cover, the financial services ombudsman has found...
Zurich hires former manager for claims role
27 July 2026
Former Zurich claims manager Fifita Ngaue has rejoined the insurer as Australian senior head of retail life claims...
WTW, Willis Re team up on life practice
27 July 2026
Willis Re has launched a global life reinsurance practice offering independent advisory and broking services to life insurers, reinsurers, and pension and annuity providers...
AFCA sets bar for benefit recovery in IP row
20 July 2026
Recovery of paid benefits is a “significant step” and “only available to an insurer in extraordinary circumstances”, the financial services ombudsman says in a dispute ruling...
Insurer called out over failure to connect with rejected applicants
20 July 2026
The industry has been reminded to contact customers through multiple channels after a life insurer failed to notify applicants of its decisions not to offer cover...
Advisers slam ‘crippling’ ASIC levy
20 July 2026
Financial Advice Association Australia has hit out at the corporate regulator over a projected rise in 2025-26 levies...
CALI renews push for advice reforms
20 July 2026
Only one in three Australians understands their life insurance and the benefits provided, a survey by the industry peak body has found...
Longer lives mean longer illnesses, study shows
13 July 2026
Australians are living longer but spending more of their later years managing chronic illness, according to research from life insurer Zurich...
Sales commissions cut from income calculation, AFCA finds
13 July 2026
An insurer does not have to include a claimant’s sales commission earnings when calculating his income protection payments, the financial services ombudsman has ruled...
Future2 grant applications open
13 July 2026
Nominations have opened for this year’s Future2 grants program supporting community projects that improve financial wellbeing and literacy...
Kell points to ‘path forward’ on mental health after code review
06 July 2026
Code changes alone will not address mental health claim cost pressures, Peter Kell has warned in wrapping up his review of the Life Insurance Code of Practice...