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Good faith finding in Hollard case ‘a warning to industry’
12 October 2026
A $2 million fine imposed on Hollard for claim handling failures is the first civil penalty for an insurer breaching its duty of utmost good faith, the corporate regulator says...
‘Professional’ claim advocates have a place, argues compliance expert
12 October 2026
A leading industry compliance expert has backed the service offered by professional and licensed paid claim intermediaries, as the corporate regulator prepares to examine the sector...
ICA sends ‘clear message’ to MPs on disaster risk
12 October 2026
The Insurance Council of Australia has launched a disaster resilience drive in Canberra as federal parliament sittings resume...
IAG unveils 20-point plan to lift housing resilience
12 October 2026
IAG has again called for action on housing resilience, producing a report that lists 20 ways to protect homes from severe weather...
El Nino impacts loom large despite wet weather
12 October 2026
Australia’s so-far unusually wet El Nino year may still give way to more typical hot, dry conditions, with a potential 50% increase in bushfire risk as the climate pattern strengthens, Moody’s warns...
Thousands of NZ homes ‘uninsurable by mid-century’
12 October 2026
New Zealand’s insurance and financial services are under rising pressure from repeated extreme weather events, while homes, businesses and essential infrastructure are increasingly exposed to climate hazards, a government report warns...
Credit card cuts tipped to benefit standalone travel cover
12 October 2026
Changes to travel insurance offered with credit cards are likely to mean more people consider standalone options, according to Cover-More...
Insurers visit hail-hit community
12 October 2026
People in Clifton and nearby areas of southeast Queensland affected by a severe hailstorm last November can speak to their insurers at an event hosted by the industry peak body...
Reforms ‘reinforce need for specialist strata cover’
12 October 2026
Demand for higher-yielding properties following federal budget changes has reinforced the need for specialist landlord insurance, according to the new PropTrack/Terri Scheer Investor Report...
Ombudsman shares findings on systemic issues
12 October 2026
The Australian Financial Complaints Authority says its work on systemic issues in general insurance continues to highlight gaps in claims handling and assessment processes...
Policyholders telling porkies to pare premiums
09 October 2026
More than one in five Australians bend the truth on their home insurance applications to save money, according to research by comparison site Finder...
Small business losses ‘leave lasting scars’ on disaster spots
07 October 2026
Natural disaster impacts on small businesses can deepen the second year after an event, bringing a risk of long-term “economic scarring” to communities, research commissioned by QBE finds...
ICA, ICNZ join four-nation peak body alliance
07 October 2026
Insurance peak groups from Australia, New Zealand, the UK and Canada have formed an alliance to tackle issues including climate challenges, a growing protection gap and emerging risks...
Missing names to blame as travellers pay for booking error
06 October 2026
The industry ombudsman has backed AIG Australia after it rejected a claim from travellers who were refused boarding because their flight booking did not include their middle names...
Credit card changes spark travel cover disruption
05 October 2026
Reserve Bank of Australia changes affecting credit cards are shaking up travel cover and have led to warnings that consumers could unknowingly embark on trips uninsured...
Sedgwick flags ways to address mental health-related absences
05 October 2026
Sedgwick says a new approach to address mental health-related absences is needed amid a rise in employees staying away from work due to burnout and other psychological causes...
Near-record El Nino set to intensify
05 October 2026
The near-record El Nino underway in the Pacific is expected to intensify during spring while an Indian Ocean climate indicator is also moving towards levels associated with drier weather in parts of Australia...
El Nino outcomes 'uncertain'
05 October 2026
Australia is facing a hotter spring and high bushfire potential in several regions as an unusually strong El Niño takes hold – but insurers should not assume the event will produce a nationwide drought or lower catastrophe losses, according to UK insurtech BirdsEyeView...
Conflict making tourists reconsider, says Redion
05 October 2026
Half of Australian travellers say terrorism or armed conflict is determining where they choose to holiday, a global survey from travel insurer Redion finds...
Crash course: insurers donate wrecks for life-saving training
02 October 2026
A new partnership between insurers and Fire and Rescue NSW gives written-off vehicles a second life in helping train crews for complex road crash rescues...