Daily
Market tipped to be soft for couple of years: Insurance News poll
13 March 2025
Soft pricing conditions will dominate the market for a year or two, most attendees at the Insurance News Outlook 2025 conference say...
‘We’ll do what’s required’: Dutton’s divestment dance continues
13 March 2025
Coalition leader Peter Dutton has reiterated his determination to divest insurance companies if he is advised a lack of competition is leading to consumer harm – despite colleagues appearing to rule out the move...
AFCA rejects complaint over ‘silent’ deductible increase
13 March 2025
The financial services ombudsman has backed insurer Chubb in a dispute over whether it fairly increased a customer’s storm deductible...
ICA updates disaster agency as Alfred claims pass 34,000
12 March 2025
The number of claims for damage caused by Ex-Cyclone Alfred had risen above 34,000 by noon today, as the Insurance Council of Australia held “crucial” talks with government agencies about the industry’s response to the storm...
Insurers have ‘check’ role in fight against cyberwashing
12 March 2025
Organisations making false claims about their cybersecurity are a growing problem and insurers can “act as a check” on the practice, according to a Monash University report...
Policyholder wins battle over Victorian quake damage
12 March 2025
A Melbourne homeowner has been awarded a full payout for earthquake damage despite insurer Chubb’s protests that pre-existing issues contributed to the loss...
INsight podcast: howling winds turn to sighs of relief
12 March 2025
Ex-Cyclone Alfred’s relatively mild impact on southeast Queensland and north NSW is the main discussion point on this week’s episode of the Insurance News podcast...
ICA chief calls for end to ‘politicking’ as Alfred claims roll in
11 March 2025
More than 22,000 claims have been lodged for Ex-Cyclone Alfred damage as insurers proceed with recovery work where floodwater has receded in southeast Queensland and north NSW...
Lloyd’s flags weaker earnings after major loss events
11 March 2025
Lloyd’s says major claims dented earnings last year and it expects them to fall compared with 2023...
Growing insurtech sector ‘has key role’ in industry’s future
11 March 2025
The Australian insurtech market is on a growth trajectory, driven by products aimed at improving efficiency, security and customer engagement, a report on the sector says...
Hacked business loses claim dispute over customers’ unpaid bills
11 March 2025
A company has lost its bid for a payout after customer funds were stolen in an email hack...
Industry warns of ‘very large number of claims’ from Alfred
07 March 2025
The Insurance Council of Australia says companies have scaled up customer support resources as people in Queensland and northern NSW hunker down ahead of Cyclone Alfred’s expected landfall tomorrow morning...
icare names new TMF workers’ comp claims service providers
07 March 2025
NSW state insurer icare has appointed a new panel of claims service providers for its Treasury Managed Fund workers’ compensation scheme...
Gallagher buys NZ brokerage
07 March 2025
Global broking group Gallagher has acquired New Zealand’s RMA General for an undisclosed amount...
Same mould story: insurer forced to pay for remediation failure
07 March 2025
The financial services ombudsman has told Hollard to increase its payout to a homeowner after it failed to adequately fix his mould-contaminated property following a previous dispute...
Fears over slow-moving Alfred as industry faces biggest test since 2022
06 March 2025
Southeast Queensland and northeast NSW may receive more heavy rain from tonight as Cyclone Alfred continues to slow down, stoking fears of severe downpours from the category 2 storm...
SMEs move towards mix of channels to buy cover
06 March 2025
Only 10% of Australian businesses buy most of their insurance through a broker, down from 27% in 2018, according to Vero’s 14th SME Insurance Index...
WTW offers ‘world-first’ AI monitor for insurers
06 March 2025
WTW has launched a custom-built, AI-driven performance monitoring tool for insurers...
State MPs weigh building reform bill
06 March 2025
Reforms aiming to overhaul the Victorian builders’ warranty scheme and improve defect protections have been introduced into state parliament...
Thousands of Brisbane homes at risk as cyclone closes on coast
05 March 2025
Preparations are ramping up as Cyclone Alfred powers towards the Queensland and northern NSW coast, with latest updates showing the category 2 storm on course to cross the area early on Friday...