Daily
‘Super disappointing’: code redraft falls flat with consumer champions
24 June 2026
The redrafted insurance code of practice doubles the penalty for breaches to $200,000 and targets claims processes that last more than a year, but consumer groups say it falls short of expectations and fails to address inquiry recommendations...
Encryption-busting Q-Day moving closer: APRA
24 June 2026
Insurers must urgently respond to threats posed by frontier AI and encryption-breaking quantum computers, the Australian Prudential Regulation Authority has warned...
Insurer told to lift payout, compensation to ‘devastated’ family
24 June 2026
A family has won a substantial payout and compensation for claim handling errors after home insurer Youi failed for seven months to record that one of their children was disabled or to allocate a priority assistance team...
INsight podcast: IAG’s modular move
24 June 2026
IAG’s investment in a modular home builder and its implications for disaster recovery are the first issues discussed on the latest episode of the Insurance News podcast...
NSW budget’s blowout in ESL collections ‘shows need for reform’
23 June 2026
The NSW budget released today underscores the case for emergency services levy reform as collection forecasts escalate compared with projections a year ago, the Insurance Council of Australia says...
Law firms rank high on ransomware target list
23 June 2026
Ransomware threats against Australian legal and professional services firms remain at elevated levels, according to QBE’s latest threat intelligence report...
Tower names new claims chief
23 June 2026
Tower head of claims experience and transformation Dan Walker has been made chief claims officer...
Insurer must pay for airline’s visa ‘accident’
23 June 2026
An Australian who was not allowed to board the first leg of a flight home from Colombia has won a claim dispute...
MP demands ACCC act on premiums as insurers ‘ignore mitigation’
19 June 2026
Federal opposition emergency management spokesperson David Littleproud has asked the competition regulator to investigate premiums in Queensland’s southwest as prices soar despite mitigation work...
Seized stockpiles excluded after environmental breach
19 June 2026
Lloyd’s underwriters will not have to pay for an industrial clean-up at a glass reprocessing business after Victoria’s Environment Protection Authority took control of the site...
Mulino hopes for ‘material progress’ on code
19 June 2026
Financial Services Minister Daniel Mulino says he doesn’t want the insurers’ code review to “drag on”, as the industry prepares to release a draft...
AFCA rules on a home away from home and $370k of missing jewellery
19 June 2026
A policyholder who lost more than $372,000 of jewellery at a night market in Thailand has been denied a payout because he misrepresented where he lived when insuring the items...
Sphere creditors owed $11m, early estimates show
18 June 2026
Failed authorised representative network Sphere Insurance Group could owe more than $11 million to creditors, preliminary projections released by its liquidator show...
Zurich-Beazley deal clears Australian competition hurdle
18 June 2026
Zurich’s £8.2 billion ($15.5 billon) buyout of London-listed Beazley has been cleared by the Australian Competition and Consumer Commission following an examination of potential market impacts...
Diagnosis the deciding factor in travel tussle
18 June 2026
A travel policyholder has won a payout after arguing a doctor’s declaration that he could not go overseas was a claimable event, rather than the earlier onset of illness...
INsight podcast: what next on Steadfast sale?
18 June 2026
The proposed consortium buyout of Steadfast is the first item discussed on the latest episode of the Insurance News podcast...
Missed renewal reminders the top cause of broker breaches
17 June 2026
Failure to contact clients at least 14 days before policy renewal accounted for 38% of broker code of practice breaches in the past year, according to an annual compliance report...
Climate a key factor in life choices, but ‘preparedness lags awareness’
17 June 2026
Weather risk is influencing where Australians choose to live and work, particularly among people aged under 45, according to a new IAG report...
Industry applauds NZ pledge to investigate ‘unfair’ fire levy
17 June 2026
Insurers and brokers have welcomed a New Zealand government review of the fire and emergency services levy on insurance...
Criminal past costs motor claimant
17 June 2026
A motor policyholder who denied covering up her criminal history has lost a bid to have her insurer reinstate cover and accept claims for vehicle damage...