QBE has made another appointment in its Australia Pacific leadership team after Jonathan Groves became the region’s CEO this month.

Australia Pacific property and liability claims GM Nigel Hawtin will be chief transformation and operations officer from December 10, subject to regulatory approvals.

Nigel Hawtin

“Nigel is a commercial leader who is passionate about delivering transformation that creates better outcomes for our customers and our people, while improving how we operate,” Mr Groves said.

“He has a deep understanding of our business and how operations and transformation connect, and I’m delighted to welcome him to our executive management board.”

Mr Hawtin, based in Sydney, has held leadership roles across claims, operations and transformation since joining the insurer in 2016.

QBE says Patricia Priest, who was made chief underwriting and transformation officer last year, stays as chief underwriting officer.