Daily
Consumers crushed under $3.5 billion compliance burden: ICA
07 November 2025
Regulatory compliance costs as much as $3.5 billion a year as overlaps and complexity undermine intended benefits for consumers, the Insurance Council of Australia says...
Court stops company wind-up so insurer can sue suppliers
07 November 2025
The Victorian Supreme Court has prevented a company from being deregistered so QBE can continue legal proceedings as the business’ insurer...
Scofield to leave Allianz after 22 years
07 November 2025
Allianz Australia’s chief corporate affairs officer Nicholas Scofield will leave the insurer at the end of this month after more than two decades...
Action on complaint numbers remains ‘insufficient’
06 November 2025
Claim handling delays were a factor in almost one-quarter of the 8827 general insurance disputes lodged with the Australian Financial Complaints Authority in the three months to September 30...
‘It’s a big issue’: consumers confused over motor claim deductions
06 November 2025
Imagine the scenario: you pay your car insurance monthly, but your vehicle is written off towards the beginning of your annual policy...
Car crash victim’s no-fault argument is for the birds
06 November 2025
A driver who swerved and hit parked vehicles after a bird flew into her windscreen has lost her bid for damages...
Self-arranged repair job comes with no guarantees
06 November 2025
A homeowner who called in a gas fitter to fix damaged ductwork has lost his bid to have the faulty work covered under his insurer’s lifetime repair guarantee...
Ministers, industry seek ways to build homes without raising risk
05 November 2025
A roundtable hosted by Suncorp has canvassed action needed to stop housing supply increases putting more people at risk of natural disasters...
ICA widens Queensland storm declaration as claims top 25,000
05 November 2025
The Insurance Council of Australia has expanded its significant event declaration for the recent Brisbane hailstorm to include more hail and strong wind that hit southeast Queensland between October 31 and November 2...
Ombudsman warns on car cover caseload, service disputes
05 November 2025
Motor cover claim rows make up a large proportion of all general insurance disputes and are an area of focus for the Australian Financial Complaints Authority, CEO and chief ombudsman David Locke says...
INsight podcast: Steadfast’s CEO news and share price impact
05 November 2025
The investigation into a workplace complaint against Steadfast CEO Robert Kelly is the first item discussed on the latest Insurance News podcast...
Insurers face earnings slowdown after 10-year peak
04 November 2025
Industry profitability is expected to ease after general insurers recorded a return on equity of 19% last financial year, their best result in a decade, Finity says...
Inquiry slams ‘harsh and dangerous’ workers’ comp shake-up
04 November 2025
A NSW upper house committee has rejected the government’s proposed overhaul of workplace injury laws, leaving the reforms in doubt...
IAG starts hunt for new NZ CEO
04 November 2025
IAG’s Amanda Whiting will leave her role as New Zealand CEO and return to Australia for “family reasons”...
Consumer made informed choice on credit cover, AFCA finds
04 November 2025
A man who alleged he was mis-sold consumer credit insurance has lost his bid for a premium refund after the ombudsman found no evidence he was misled...
Steadfast calls for shareholder patience during CEO inquiry
31 October 2025
Steadfast says it will undertake a “thorough process” in investigating allegations against CEO and MD Robert Kelly, who has temporarily “chosen to stand aside”...
Allianz flags more cuts to home, landlord commissions
31 October 2025
Allianz has again reduced broker commissions for home and landlord products, saying the changes are needed to keep the portfolio sustainable...
ICA hails ‘timely’ roundtable with regulators
31 October 2025
The Insurance Council of Australia brought together representatives from industry and the prudential and corporate regulators yesterday to discuss key issues in the sector...
Ombudsman pokes holes in burst pipe claim denial
31 October 2025
Homeowners have won a row over a burst underground pipe after the complaints authority found “no compelling information” to show their insurer’s exclusions applied...
Brisbane storm claim tally tops 16,000
30 October 2025
Suncorp has received 5500 claims so far after storms hit Queensland and Victoria at the weekend, and IAG has reported more than 3900 claims from the southeast Queensland event...