Envest has hired Nadene Serman as group chief technology officer – a new executive position that reflects the “growth and maturity" of the group’s broking and underwriting businesses.

Ms Serman was group head of IT transformation at Virgin for two years until 2023, and worked as Qantas program director for transformation from 2014 to 2020, according to her LinkedIn.

“Nadene is a globally recognised and celebrated IT leader with a strong track record of delivering enterprise‑wide transformation across ASX‑listed, multinational and high‑growth organisations,” Envest CEO Greg Mullins said.

“We are incredibly excited she has chosen to join our team and lead our technology journey as we continue to build our Marketplace [platform], migrate to a new broker management system (Javln) and integrate AI into our business.”

Mr Mullins says the group CTO role “reflects the transformation, growth and maturity of our business, and our shift to a tech‑enabled insurance distribution model”.

Ms Serman started the role this month.

“My experience spans a range of industries. However, financial and professional services are particularly compelling given the opportunity to accelerate technology adoption across these sectors,” she said.

“There is significant opportunity for transformation, particularly within the insurance market. As the industry evolves, the focus will be on simplifying platforms, improving connectivity across the ecosystem, and harnessing data and AI to drive growth and performance.

“Envest is a dynamic, multidimensional organisation with several major key initiatives already under way, and I’m looking forward to playing a key role in shaping the next phase of its journey.”

Envest, whose businesses include PSC, Aviso and Resilium, has invested in IT to support its growth across broking and underwriting.

Last year, former Ebix COO Simon Agar joined as CTO of broking to oversee development of the Marketplace platform.

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