Daily
IAG to fight second loyalty pricing class action
10 December 2024
Slater and Gordon has launched a class action against IAG’s NRMA Insurance over home cover loyalty discounts, following a similar filing in May related to other brands the company underwrites...
QBE hunts for next claims chief as Fox departs
10 December 2024
QBE’s Jon Fox will step down as Australia Pacific chief claims officer at the end of the year “to explore new opportunities”...
PwC calls for mindset shift as compliance, climate threats loom
10 December 2024
The industry has been urged to adopt a “proactive” mindset in the face of challenges that will shape its fortunes over the next five years and beyond...
Insurers ‘take strides’ towards low-carbon targets
10 December 2024
Half of Insurance Council of Australia members are targeting net zero operations by 2030, and almost two-thirds have linked executive pay rates to climate metrics...
Execs rate economy, blackouts among key threats
06 December 2024
Business leaders rank economic downturn and energy shortages among the five biggest threats facing Australia in the next two years, a World Economic Forum survey has found...
NTI commercial manager becomes UAC chair
06 December 2024
The Underwriting Agencies Council has named Michael Edmonds as chair following its annual general meeting in Sydney yesterday...
Customer fails to make case for cover under long-expired policy
06 December 2024
A car owner has lost his bid for a crash damage payout after an insurer showed his policy expired more than five years before the incident...
AAMI says driver safety tool delivering results
06 December 2024
Suncorp-owned AAMI says policyholders using its driver rewards program have shown safer behaviour on the road...
Insurers told to ‘step up’ as ASIC flags complaint failings
05 December 2024
The Australian Securities and Investments Commission is considering regulatory action over complaints handling failings after a review found insurers are not meeting obligations...
Warning over ‘flow-on effect’ as mental illness surges
05 December 2024
An “unprecedented” surge in mental health claims could have dire consequences for affordability and availability of cover, the Council of Australian Life Insurers warns...
RAC Insurance under strategic review
05 December 2024
WA motoring group RAC has confirmed a strategic review of its insurance business is under way as it looks to improve services for members...
‘Difficult decision’: state strata commissioner steps down
05 December 2024
NSW strata commissioner John Minns has announced he will leave the job after reaching the “limits of what is possible without adequate budget or resourcing”...
Simple advice reforms target ‘unacceptable status quo’: minister
04 December 2024
Assistant Treasurer Stephen Jones has provided more detail on the federal government’s plan for a new simple advice model that will change how general insurers engage with customers...
Bakery owner faces arson, fraud charges after fire claim
04 December 2024
Police in WA have charged a 50-year-old woman over allegations she set fire to her bakery to obtain an insurance payout...
Insurer avoids payout over ‘oven effect’ on containers
04 December 2024
A business owner will not be covered for heat damage to pool covers stored in shipping containers after the dispute authority backed his insurer’s application of a policy exclusion...
INsight podcast: personal lines giants motor ahead
04 December 2024
IAG and Allianz deals to acquire RACQ Insurance and RAA Insurance respectively are the main topic of discussion on the latest episode of the Insurance News podcast...
IAG eyes more M&A moves for ‘sub-scale participants’
03 December 2024
IAG will consider further merger and acquisition opportunities following the $855 million RACQ insurance deal announced last week, CEO Nick Hawkins says...
Trowbridge backs Steadfast strata action, but flags commission sharing stalemate
03 December 2024
Steadfast today released an update on action taken on strata – and published a report from consultant John Trowbridge on the measures it has introduced...
General insurance products notch most complaints as internal dispute data revealed
03 December 2024
General insurance products chalked up the most complaints tracked by the financial services sector’s mandatory internal dispute resolution regime...
Suncorp calls in Duck Creek to replace legacy IT systems
03 December 2024
Duck Creek Technologies will steer a multi-year program to modernise systems at Suncorp and replace legacy equipment with cloud-based solutions...