Daily
An ice bonus for adventurer who was misled and missed sled
14 October 2026
An insurer has been ordered to increase a compensation offer after incorrectly telling a traveller her policy did not cover a pre-booked husky sledding tour in Finland...
IAG makes fresh pledges in push to seal RAC deal
14 October 2026
IAG has proposed selling its NRMA Insurance home and motor portfolio renewal rights in WA and investing $20 million in resilience initiatives to assure the competition regulator its planned RAC acquisition is in the public interest...
Advice group cops $1.3m ‘sting’ over cyber failings
14 October 2026
Financial advice group Fortnum Private Wealth has been fined $1.35 million over cybersecurity lapses including a data breach in 2022 that affected more than 9000 clients...
Winds of change: Suncorp data reveals shift in storm hotspots
14 October 2026
Severe storm damage hotspots have shifted across most states over the past five years, according to Suncorp claims data...
INsight podcast: Hollard’s good faith fine and what it means
14 October 2026
A $2 million fine imposed on Hollard for claim handling failures is one of the main topics discussed on the latest Insurance News podcast...
Truckies steering towards safety as major crash toll drops
13 October 2026
Heavy truck major loss claim numbers fell 22.3% last year, with more than half linked to driver inattention and other human-related causes, according to an NTI-backed report...
Mental strain ‘hits harder’ for regional workers
13 October 2026
Regional employees are disproportionately affected by workplace mental health challenges compared with metropolitan people, with impacts including longer recovery periods after claims, Allianz Australia research shows...
ANZIIF names New Zealand awards contenders
13 October 2026
The Australian and New Zealand Institute of Insurance and Finance has announced the finalists for its NZ awards program...
Last chance to sign up for free webinar on ‘fixing communication’
13 October 2026
An Insurance News webinar takes place tomorrow at 10.30am, focused on how insurers can turn around communication with customers that too often is “fragmented and failing”...
Crash driver fails to wipe excess by blaming ‘jaywalking pedestrian’
13 October 2026
The industry ombudsman has backed an insurer’s decision to write off a car that hit a pedestrian, rejecting the owner’s argument the company overstated repair costs...
Hollard fined $2m after storm claimants ‘left in limbo for years’
09 October 2026
The Federal Court has fined Hollard $2 million over failures handling a home and contents claim made by a couple after a storm damaged their roof...
Canberra drops plan to slash disaster recovery funding
09 October 2026
The federal government has scrapped proposed changes to the Disaster Recovery Funding Framework after a campaign by Queensland councils and politicians...
Industry questions Treasury calculations on compo scheme levy
09 October 2026
Insurers have pressed for a rethink on their share of the $170.3 million special levy to cover a cost blowout in the Compensation Scheme of Last Resort, questioning the metrics used to decide contributions...
Policyholders telling porkies to pare premiums
09 October 2026
More than one in five Australians bend the truth on their home insurance applications to save money, according to research by comparison site Finder...
AFCA sides with car insurer in row over fair value
09 October 2026
The industry ombudsman has backed an insurer after policyholders complained they were misled into believing their car’s agreed value reflected its market worth...
IAG, RAC apply for review of blocked deal
08 October 2026
IAG and RAC have lodged applications that keep the door open for an Australian Competition Tribunal review of a blocked takeover deal, as they also pursue a public interest test process...
Genetic test ban kicks in after lengthy reform push
08 October 2026
Laws banning the use of adverse genetic test results in life insurance underwriting began today after the reform secured passage in the Senate in April...
Hollard hires former banking exec as risk chief
08 October 2026
Hollard Insurance Australia has recruited Mark Adams from the banking sector to be its chief risk officer...
Demolition group fined for safety failings after worker death
08 October 2026
A demolition recycling company has been fined $187,500 for breaching NSW workplace safety laws when a worker died in an excavator accident...
Missed by metres: theft at journey’s end falls outside travel cover
08 October 2026
A travel policyholder has lost a claim dispute after her handbag, passport and other belongings were stolen from outside her garage at the end of a family trip...