Daily

Tower names new claims chief

23 June 2026

Tower head of claims experience and transformation Dan Walker has been made chief claims officer...

Diagnosis the deciding factor in travel tussle

18 June 2026

A travel policyholder has won a payout after arguing a doctor’s declaration that he could not go overseas was a claimable event, rather than the earlier onset of illness...

Criminal past costs motor claimant

17 June 2026

A motor policyholder who denied covering up her criminal history has lost a bid to have her insurer reinstate cover and accept claims for vehicle damage...

Crawford warns war is blowing out property claims costs

16 June 2026

The Middle East conflict has added volatility to claims costs, particularly around jobs such as plumbing and draining water, and is raising the risk of underinsurance, according to Crawford & Co Australia...