Daily
Govt department fined over child’s Questacon burns
24 September 2026
A federal government department has been convicted and fined $140,000 after a child visiting the Questacon science and technology centre in Canberra was seriously injured when their hands caught fire...
Strata storm claim turns toxic
24 September 2026
A strata insurer failed to carry out mould remediation in accordance with accepted standards, leaving a property contaminated and its vulnerable occupants without temporary accommodation for more than a year after storm damage, the industry ombudsman has found...
Broker pathways changing as expectations rise
23 September 2026
Insurance broking is transitioning from an informal, experience-driven occupation to a more structured and professional career, driven by generational shifts in education, evolving skill requirements, and the need for clearer entry pathways, a new report says...
DXC names innovative insurance tech startups
23 September 2026
DXC has announced the winners of its annual awards recognising innovative late-stage insurance technology firms in Australia and New Zealand...
Luxury jewellery theft claim rings hollow, says AFCA
23 September 2026
A beauty salon owner and serial claimant who said $200,000 worth of jewellery and other possessions had been stolen from her car has failed to convince the industry ombudsman that the luxury items were in the vehicle...
INsight podcast: comparators under pressure
23 September 2026
The corporate regulator's latest court action against an insurance comparison service is one of the main items discussed on the Insurance News podcast...
Court backs AIG over double cover dispute
22 September 2026
The Federal Court has found AIG doesn’t need to contribute to Allianz claim payouts made after a building site gate fell on a traffic controller, causing physical and psychiatric injuries...
Aon champions Australia-developed flood assessment tool
22 September 2026
Broker Aon says a new flood evaluation tool is potentially “transformational” in helping the industry address rising premiums linked to inundation risk...
Final Dive In Festival under way
22 September 2026
Thousands of insurance professionals from across the world are coming together as this year’s AI-focused Dive In Festival begins today...
Traveller wins dispute over root cause of dental work
22 September 2026
A travel insurer has been ordered to pay an overseas dental claim after the industry ombudsman found the insurer’s own medical expert had disputed the basis for denial...
‘Nothing improper about commissions’: brokers speak up on code debate
18 September 2026
Brokers have rebutted criticism of commission disclosure practices, arguing that clients will not benefit from expanded obligations...
IAG to ditch KPMG as auditor
18 September 2026
IAG will run a competitive tender to select an auditor to replace KPMG, which has provided the service for the insurer since its Australian Securities Exchange listing...
Envest appoints Toni Ferrier to lead NZ broking
18 September 2026
Envest has appointed former Marsh executive Toni Ferrier as head of its New Zealand broking business as it pursues expansion in the market...
'Claim only accepted after going to AFCA', says complainant
18 September 2026
An insurer reversed its decision to deny a flood-damage motor claim – and retracted fraud allegations – shortly after the policyholder took the dispute to the Australian Financial Complaints Authority and without any new information or explanation...
Australian mutual use growing, report says
17 September 2026
More Australian entities are using discretionary risk mutuals, bypassing traditional insurance products to protect their assets, according to a report released today...
Bathla collapse raises building fund questions
17 September 2026
NSW state insurer icare says it's engaging with administrators of building group Bathla, as it faces potential claims through the Home Building Compensation Fund...
AFCA sinks argument that worker should have moved flood-threatened car
17 September 2026
An insurer must pay a $180,000 motor claim after it failed to convince the industry ombudsman a BMW owner could have safely moved his vehicle before it was submerged by flooding during Cyclone Alfred...
Guidewire appoints Levy to APAC role
17 September 2026
Guidewire has appointed Zack Levy as senior director of professional services, Asia-Pacific, based in Sydney...
Acerta names new head
16 September 2026
Former Arag Australia CEO Natasha Gale has been appointed head of Acerta, the intermediated division of Guild...
ICNZ urges emergency services funding revamp
16 September 2026
The Insurance Council of New Zealand has proposed funding fire and emergency services through central taxation, as the government considers whether the current levy on premiums is fair and fit for purpose...