Daily
Consumer groups attack inaction on ‘poverty premiums, loyalty taxes’
18 March 2025
Consumer advocates have criticised insurers for rejecting recommendations to stop companies charging more for monthly payments or quoting higher rates for renewing customers...
State flags workers’ comp overhaul amid surge in mental injuries
18 March 2025
The NSW government plans to tackle the rise in workplace psychological injuries, warning workers’ compensation premiums will soar without reforms...
Industry warns of ‘alarming’ rise in car crime claims
18 March 2025
The cost of vehicle theft claims has nearly doubled since 2015, according to a new analysis from the Insurance Council of Australia...
Court backflips on trampoline injury compensation
18 March 2025
A trampoline user who won more than $740,000 in damages after breaking his foot during a Christmas Day bounce has seen his award reversed in an appeal court...
Alfred claims pass 53,000 as trades initiative launched
14 March 2025
The number of claims lodged after Ex-Cyclone Alfred has reached 53,182, and the Insurance Council of Australia is encouraging tradespeople from other states to join the recovery effort...
Strata group warns of ‘economic and social disaster’ amid high rates
14 March 2025
The “clock is ticking” for government action on insurance challenges facing flood-prone communities, according to the Strata Community Association’s Queensland branch...
NSW companies ‘fed up with soaring premiums’
14 March 2025
Business NSW says insurance premiums are “spiralling out of control”, leaving companies exposed and underscoring an urgent need for reform...
Insurer wins dispute over fraudulent rental deal
14 March 2025
A property owner’s payout for loss of rent has been reversed after the dispute authority found its claim was fraudulent...
‘Long recovery’ ahead as Alfred claims tally grows
13 March 2025
Homeowners account for most damage claims from Ex-Cyclone Alfred and face a long road to recovery even though the storm fell short of observers’ worst fears, according to the Insurance Council of Australia...
Market tipped to be soft for couple of years: Insurance News poll
13 March 2025
Soft pricing conditions will dominate the market for a year or two, most attendees at the Insurance News Outlook 2025 conference say...
‘We’ll do what’s required’: Dutton’s divestment dance continues
13 March 2025
Coalition leader Peter Dutton has reiterated his determination to divest insurance companies if he is advised a lack of competition is leading to consumer harm – despite colleagues appearing to rule out the move...
AFCA rejects complaint over ‘silent’ deductible increase
13 March 2025
The financial services ombudsman has backed insurer Chubb in a dispute over whether it fairly increased a customer’s storm deductible...
ICA updates disaster agency as Alfred claims pass 34,000
12 March 2025
The number of claims for damage caused by Ex-Cyclone Alfred had risen above 34,000 by noon today, as the Insurance Council of Australia held “crucial” talks with government agencies about the industry’s response to the storm...
Insurers have ‘check’ role in fight against cyberwashing
12 March 2025
Organisations making false claims about their cybersecurity are a growing problem and insurers can “act as a check” on the practice, according to a Monash University report...
Policyholder wins battle over Victorian quake damage
12 March 2025
A Melbourne homeowner has been awarded a full payout for earthquake damage despite insurer Chubb’s protests that pre-existing issues contributed to the loss...
INsight podcast: howling winds turn to sighs of relief
12 March 2025
Ex-Cyclone Alfred’s relatively mild impact on southeast Queensland and north NSW is the main discussion point on this week’s episode of the Insurance News podcast...
ICA chief calls for end to ‘politicking’ as Alfred claims roll in
11 March 2025
More than 22,000 claims have been lodged for Ex-Cyclone Alfred damage as insurers proceed with recovery work where floodwater has receded in southeast Queensland and north NSW...
Lloyd’s flags weaker earnings after major loss events
11 March 2025
Lloyd’s says major claims dented earnings last year and it expects them to fall compared with 2023...
Growing insurtech sector ‘has key role’ in industry’s future
11 March 2025
The Australian insurtech market is on a growth trajectory, driven by products aimed at improving efficiency, security and customer engagement, a report on the sector says...
Hacked business loses claim dispute over customers’ unpaid bills
11 March 2025
A company has lost its bid for a payout after customer funds were stolen in an email hack...