Compliance review finds strata broking breaches
30 June 2026
The broking code compliance committee has issued nine breach determinations and referred two brokers to the corporate regulator following a review of strata insurance arrangements...
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Code committee probe reveals premium transparency gaps
30 June 2026
Some insurers have failed to provide clear pricing and payment option details in renewal notices, leaving customers without the information they need to make informed decisions, the General Insurance Code Governance Committee says...
Life rule book overhaul looms as Kell unveils final report
30 June 2026
Major changes to the Life Insurance Code of Practice have been recommended in reviewer Peter Kell’s final report...
AFCA backs ‘despairing’ salon owner after tobacco store arson
30 June 2026
The owner of a beauty salon that was covered in toxic soot when a next-door tobacco shop was firebombed has won a claim dispute in which she was seeking more than $200,000 for damage, plus $44,000 for business interruption...
AI elevates tech risk for business leaders, study shows
26 June 2026
The rise of artificial intelligence has led to technology risk consuming businesses across governance, regulation and reputation, according to a report from Clyde & Co...
Stadium car park tumble not job-related
26 June 2026
A security company was not responsible for a staff member’s injuries suffered in a slip while walking from a car park to work, the Victorian Supreme Court has ruled...
‘Relief for businesses’ as state holds workers’ comp premiums
26 June 2026
Queensland has frozen WorkCover premiums for the second year in a row and pledged a continued crackdown on workers’ compensation fraudsters...
Fridge owner’s breakdown claim meets frosty reception
26 June 2026
A business policyholder has lost a claim dispute with Guild Insurance after it declined to settle his claim for a faulty vaccine fridge...
Cyclone pool cuts prices, but misses on capacity growth
25 June 2026
The cyclone reinsurance pool has helped to ease premium pressure in high-risk areas of northern Australia but failed to attract new insurers to the region, according to the competition watchdog...
Liberty veteran Abdallah to retire with ‘fitting legacy’
25 June 2026
Liberty International Insurance chief underwriting officer for Asia-Pacific Mike Abdallah will retire at the end of September...
Experts group backs greater clarity in draft code
25 June 2026
The Association of Insurance Building & Engineering Consultants says draft changes to the general insurance code of practice relating to claims handling are moving in the right direction and provide more clarity around roles...
Insurer told to fix cancer patient’s home after mould takes over
25 June 2026
A terminally ill man whose home became uninhabitable because of mould has won a claim dispute with Allianz, which has been ordered to fix his house or make a cash settlement...
‘Super disappointing’: code redraft falls flat with consumer champions
24 June 2026
The redrafted insurance code of practice doubles the penalty for breaches to $200,000 and targets claims processes that last more than a year, but consumer groups say it falls short of expectations and fails to address inquiry recommendations...
Encryption-busting Q-Day moving closer: APRA
24 June 2026
Insurers must urgently respond to threats posed by frontier AI and encryption-breaking quantum computers, the Australian Prudential Regulation Authority has warned...
Insurer told to lift payout, compensation to ‘devastated’ family
24 June 2026
A family has won a substantial payout and compensation for claim handling errors after home insurer Youi failed for seven months to record that one of their children was disabled or to allocate a priority assistance team...
INsight podcast: IAG’s modular move
24 June 2026
IAG’s investment in a modular home builder and its implications for disaster recovery are the first issues discussed on the latest episode of the Insurance News podcast...
NSW budget’s blowout in ESL collections ‘shows need for reform’
23 June 2026
The NSW budget released today underscores the case for emergency services levy reform as collection forecasts escalate compared with projections a year ago, the Insurance Council of Australia says...
Law firms rank high on ransomware target list
23 June 2026
Ransomware threats against Australian legal and professional services firms remain at elevated levels, according to QBE’s latest threat intelligence report...
Tower names new claims chief
23 June 2026
Tower head of claims experience and transformation Dan Walker has been made chief claims officer...
Insurer must pay for airline’s visa ‘accident’
23 June 2026
An Australian who was not allowed to board the first leg of a flight home from Colombia has won a claim dispute...