Daily

Industry leaders among Australia Day honours

27 January 2026

Sedgwick loss adjuster Tony Morgan, Helia chair Leona Murphy and QBE Australia Pacific chair Melanie Willis have been recognised in this year’s Australia Day honours...

Ombudsman backs car owner in storage war

27 January 2026

A policyholder will be reimbursed for storage costs incurred during an unsuccessful vehicle damage claim, after the complaints authority found his insurer was responsible for the expense...

Tale of hardship fails to move AFCA panel

22 January 2026

A doctor who wanted her premiums reduced by $14,000 has lost a bid for hardship assistance before the complaints authority, which says her insurer calculated the bill fairly...

Support for disclosure move as NIBA responds to code review

21 January 2026

The National Insurance Brokers Association has backed code review recommendations for disclosure of fees and commissions to individual and small business customers but has rejected making the document contractually enforceable...

Burden of proof crushes $260k theft claim

20 January 2026

A home contents policyholder who reported the theft of $260,000 of items including jewellery and gold bullion while he was overseas will not receive a payout after failing to prove ownership...