The Broker
Insurance is 'essential' as more people become their own boss
14 April 2022
Australians thinking of setting up their own businesses have been reminded they need to also consider taking up insurance to protect their new source of income...
Claims service delays hit new low after 'perfect storm'
31 March 2022
Brokers are warning that many insurers’ claims services have deteriorated significantly following a “perfect storm” of challenges...
'Influx' of breach reports expected as brokers blow whistle
31 March 2022
The new Insurance Brokers Code of Practice could result in an “influx” of alleged breaches as brokers are called on to report each other for the first time...
Intermediaries' premium tops $17 billion in December half
31 March 2022
General insurance intermediaries invoiced about $17.16 billion of business in the six months to December, up from $15.14 billion in the year-earlier period, the Australian Prudential Regulation Authority says in a regular update...
Kelly calls for broad natural perils reinsurance pool
31 March 2022
Steadfast MD and CEO Robert Kelly says the Federal Government’s proposed cyclone reinsurance pool is too narrow and should be expanded to cover all natural perils...
400 and counting: Gallagher aims to add acquisitions
31 March 2022
Global brokerage Gallagher has acquired more than 400 companies in the last decade, with Australian operations securing 25 broking businesses since the merger with OAMPS in 2014...
Vero SME survey points to gaps in service delivery
31 March 2022
Brokers are leaving service delivery opportunities on the table over the course of policy lifecycles extending from getting started to making claims, the latest Vero SME Insurance Index says...
Hollard launches information hub for brokers
31 March 2022
Hollard has set up a dedicated information channel on LinkedIn for its commercial and personal insurance brokers...
QBE steps up flood relief support for brokers
31 March 2022
QBE is stepping up its support for brokers and customers caught up in the NSW/Queensland floods, offering them financial counselling services under a partnership it has with Assure, a mental health organisation...
Go west: Steadfast Convention heading to Perth
31 March 2022
After a successful 2022 event in Adelaide, Steadfast has announced that next year’s convention will be held in WA...
Flood catastrophe: brokers mop up, predict 'significant' policy changes
17 March 2022
Brokers are aiding the rebuilding efforts now underway in Lismore, NSW, and surrounding towns as floodwaters start to recede after more than two weeks of heavy rains, helping clients lodge claims and even donning gumboots and rain gear to help with the mopping up...
50 brokers volunteer to help flood claimants
17 March 2022
The National Insurance Brokers Association is about to launch its Claims Support Initiative for the east coast floods catastrophe, with 50 brokers already stepping up to help...
NIBA 'not convinced' by flood reinsurance pool
17 March 2022
The National Insurance Brokers Association is resisting calls for a flood reinsurance pool in the wake of the devastating east coast catastrophe...
Vero SME Index to provide new insights
17 March 2022
The latest edition of the Vero SME Index, now in its eleventh year, will be released later this afternoon, offering insights into insurance purchasing behaviour and perceptions of brokers and the industry...
Terms of reference finalised for advice review
17 March 2022
The Federal Government has released finalised terms of reference for the Quality of Advice review and has confirmed a report will be completed by mid-December...
Broker backed in complaint over policy limits
17 March 2022
The Australian Financial Complaints Authority has backed a broker in a property fire claim dispute centring on whether correct policy limits had been advised...
Broker profile: people person fits right in
17 March 2022
People person Laura Meyer, Director at Meyer Insure, pictured, says helping clients was a natural fit and you don’t need a navy suit and tie to be a premier insurance broker...
Five free complaints: AFCA funding model 'will help brokers'
17 March 2022
The Australian Financial Complaints Authority is consulting on a new user-pays funding model, which it says will reduce the burden on brokers...
Brokers brace for flood fall-out as catastrophe worsens
03 March 2022
Brokers in Queensland and NSW are fielding calls about cover terms, trying to beat the claim-lodgment rush and even rolling up their sleeves to help move furniture after catastrophic floods struck the region this week...
Too many documents: brokers criticise TMDs as reform bites
03 March 2022
Brokers have raised concerns that new Target Market Determination documents are confusing consumers and that different approaches from insurers have added to the complexity...