Daily
Smash repair code review: sanctions, wording clarity among recommendations
10 May 2023
An independent review of the voluntary smash repair code has recommended that sanctions for non-compliance be introduced and a “thorough” rewrite be undertaken to address “vague” wordings as part of a 15-point plan to improve governance and consumer outcomes...
Insurer fails in bid to decline claim over deflated tyre
10 May 2023
A driver who damaged her vehicle in a late-night crash will be reimbursed for her losses after a dispute ruling determination...
INsight podcast: IAG exits and insurtech’s new era
10 May 2023
Some key executive departures from IAG are the main talking point on the latest Insurance News podcast...
Sydney jeweller accused of involvement in robbery to defraud insurer
09 May 2023
NSW police have alleged jeweller Michel Germani helped plan and coordinate a staged armed robbery at his Hilton Hotel store in Sydney’s CBD in January in an attempt to defraud an insurer...
NSW man convicted of defrauding workers’ comp scheme
09 May 2023
A NSW man who submitted fake certificates of capacity to continue receiving workers’ compensation benefits has been convicted and ordered to pay restitution of $7795.20 and prosecutor’s fees of $6185.78...
icare board approves underpaid claims remediation payouts
09 May 2023
The board of NSW state insurer icare has approved a plan to remediate injured workers who were underpaid benefits due to calculation errors, with up to $40 million to be paid from July...
Insurer must pay deadly boat accident claim
09 May 2023
An insured who sought indemnity for legal liability after a fatal incident while he had been driving his boat will be covered after winning a claims dispute...
Dentists lose covid BI disputes as test cases guide AFCA
05 May 2023
The Australian Financial Complaints Authority has found against dental practices in two business interruption disputes decided following legal clarifications provided by covid-related test cases...
Envest acquires authorised representative CPS General
05 May 2023
Envest Group, the Ardonagh Group-owned insurance investment and distribution business, has acquired CPS General for an undisclosed amount...
RACQ pushes for ‘premium equalisation’ to restore CTP scheme fairness
05 May 2023
RACQ has urged the Queensland Government to consider introducing “premium equalisation” to the state’s compulsory third party motor insurance scheme...
Insurer required to pay homeowner after 'poor management' of storm claim
05 May 2023
A homeowner whose property was severely damaged following a “supercell thunderstorm” will be covered for her losses after winning a claims dispute against her insurer...
IAG recruits Chief Customer and Marketing Officer from Facebook parent
04 May 2023
IAG has announced Michelle Klein will lead its newly formed Customer Experience and Marketing Division from later this month...
Mustard Underwriting partners with EnsurTek
04 May 2023
Mustard Underwriting has partnered with EnsurTek, a leading provider of configurable insurance platform solutions, as it aims to transform the industry...
Auckland flood losses top $1.6 billion: Perils
04 May 2023
Swiss catastrophe data firm Perils has lifted its loss estimate for the New Zealand flood catastrophe that struck Auckland and neighbouring regions in late January to $NZ1.754 billion...
Passenger gets partial cover for partner’s cruise-related death
04 May 2023
A complainant who lodged a claim for death benefits after his wife contracted covid while on a cruise ship will receive limited cover following a dispute ruling panel’s decision...
Marsh acquires WA-based Austral Risk Services
03 May 2023
Marsh has acquired WA brokerage Austral Risk Services as part of plans to strengthen its position in the state...
Insurers urged to issue ‘harmonised’ flood claim advice
03 May 2023
Flood policyholders should all receive industry-standard, consistent advice from insurers explicitly detailing what to do in relation to making a claim, providing evidence and not invalidating their cover, a new Natural Hazards Research Australia report says...
Insurer must pay stolen vehicle claim despite keys left in car
03 May 2023
A car theft victim will be reimbursed for their losses after winning a claims dispute against their insurer, which failed to prove the insured had been provided with the latest product disclosure statement...
INsight podcast: 22 quarters of premium rises
03 May 2023
The latest edition of the Insurance News podcast revisits Marsh's commercial pricing index, which shows premiums have risen for the last 22 quarters...
BMS diversifies with Gard Insurance acquisition
02 May 2023
BMS Group has acquired Gard Insurance, headed by industry veteran Craig Patterson, in its first acquisition of an Australian underwriting agency...