Insurer pays heavy price for tradies’ dust debacle
07 July 2025
Hollard has been ordered to pay a complainant more than $225,000 after its appointed tradies damaged items in his house...
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Homeowners warned over winter fire risk
07 July 2025
Suncorp has urged homeowners to be vigilant when using heating products, issuing a warning over the “hidden danger” of winter house fires...
New Northern Rivers flood map prompts fresh flood pool push
30 June 2025
Lismore Mayor Steve Krieg has renewed his call for a national insurance pool after flood modelling from CSIRO showed the amount of work needed to protect the regional town...
NZ insurers in action after heavy rain, flooding
30 June 2025
New Zealand insurers are receiving claims after storms crossed the country late last week, with flooding particularly affecting the top of the South Island...
AIG ‘fixing issue’ after $30k penalty
30 June 2025
AIG says it is working to restore full compliance with the industry code of practice after receiving a $30,000 penalty for breaches related to complaints...
Spiked tourist denied payout for stolen valuables
30 June 2025
A traveller who said a room guest drugged and robbed him while he was holidaying in Colombia has lost a bid to have additional items covered by his insurer...
SA gears up for e-scooters on roads
30 June 2025
E-scooters and other personal mobility devices will be allowed on SA public roads and paths from July 13 after the state government finalised new regulations...
QBE urges landlords to fill coverage gaps
30 June 2025
QBE has warned landlords to ensure their coverage is adequate after a survey revealed many would face financial difficulties if their rental business was disrupted...
Honesty the best policy, dispute service tells claimants
30 June 2025
Policyholders have been warned against telling “white lies” at claim time after a couple were caught being dishonest over damage to their car...
Industry premium climbs towards $144 billion
23 June 2025
Direct written premium in the Australian general insurance industry is projected to top $144 billion by 2029, according to GlobalData...
New Zealanders conflicted on risk pricing in climate crisis
23 June 2025
IAG says New Zealanders hold a “conflicting set of expectations” on insurers’ obligation to cover locations facing higher risk of natural disasters...
Lawyer service helps hundreds of flood victims as demand surges
23 June 2025
Legal Aid NSW says lawyers from its disaster response service have seen more than 500 clients since May 19 in relation to floods in the Mid North Coast, Hunter and Greater Sydney areas...
Hungry roos drive up car crash numbers
23 June 2025
Vehicle crashes with kangaroos have increased over the past two years as low rainfall forces the marsupials to seek food outside their usual habitats, SA motoring club RAA says...
Brooksight warns on rise in staged motor claims
23 June 2025
Brooksight Investigations is holding specialised training for its national team amid a rise in staged motor accidents designed to defraud insurers...
Insurance Council returns to hail-damaged town
23 June 2025
The Insurance Council of Australia will revisit the west Victorian town of Casterton next month to hold two consultation days concerning last October’s hailstorm...
Perils cuts Alfred loss estimate
16 June 2025
Catastrophe data group Perils has lowered its loss estimate for Cyclone Alfred by 12% to $2.25 billion, partly reflecting the volume of food spoilage claims...
Willis guides clients on ransom payment rule
16 June 2025
New disclosure laws increase the potential for regulatory liability associated with ransomware incidents, Willis is warning clients...
AFCA sides with claimants in crack quarrel
16 June 2025
Homeowners who sought a payout for wall crack damage have won a claim dispute after the complaints authority rejected their insurer’s applied exclusions...
In Insurance News magazine this month
16 June 2025
Cyclone Alfred failed to live up to the worst-case scenario – but it was still a significant loss event and a warning shot that can’t be ignored...
MTAA forum invites smash repair code feedback
16 June 2025
The Motor Trades Association of Australia will hold an online forum for industry members to provide input on its forthcoming insurance repairs code of conduct revamp...