IAG appoints customer tech leader as digital accelerates
14 October 2020
IAG has appointed former Qantas Loyalty CIO Alastair Robertson as EGM Customer Technology, as it continues to simplify core platforms...
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Claimant who rented out car without telling insurer wins dispute
14 October 2020
A Melbourne Mazda driver who told Allianz his car was for private use but later offered it for $30 a day through a car rental company has won a claim dispute after the vehicle was stolen from the car hire premises...
Broker value 'goes way beyond client': key report
13 October 2020
The immense value of insurance broking to clients, insurers, the economy and society has been demonstrated by a new report prepared by Deloitte Access Economics for the National Insurance Brokers Association...
Surveyors group issues warning about new PI products
13 October 2020
The Australian Institute of Building Surveyors has voiced concerns at a number of new professional indemnity insurance products in the market, warning its members to fully investigate terms and conditions...
IAG warned of industrial action over pay dispute
13 October 2020
The Finance Sector Union says IAG staff are set to take industrial action over an in-principle pay and conditions agreement that has been wound back following the COVID-19 outbreak...
Lloyd's leads push for simpler products post-COVID
13 October 2020
Lloyd’s has called on the industry to work on building “simpler insurance products” in response to the challenges thrown up by the pandemic - or run the risk of becoming irrelevant...
Caravan park premiums skyrocket after bushfires
09 October 2020
Caravan park owners are struggling to find willing insurers after last summer’s devastating bushfires and say underwriters are either declining to offer cover, or pricing policies beyond their reach...
Strata group seeks govt action on Qld problems
09 October 2020
The Strata Community Association in Queensland has called for governments to step in to ensure affordable insurance cover is available for multi-unit buildings as market conditions in the state’s north continue to deteriorate...
Funeral insurer 'misled' 20-year-old Indigenous woman
09 October 2020
A complainant who alleged she was misled over the purchase of a funeral insurance plan from Aboriginal Community Benefit Fund has won her bid to have her premiums refunded...
US fires to result in sixth multi-billion-dollar payout: Aon
09 October 2020
This year will mark a record run of six straight years of multi-billion-dollar payouts for global insurers due to wildfires, Aon says...
CHU's Lehane to step down in March
08 October 2020
Steadfast-owned strata insurer CHU announced today Kimberley Jonsson will succeed CEO Bobby Lehane when he leaves the business in March next year, after more than five years at the helm...
Lloyd’s predicts $US15 billion new business in 2021
08 October 2020
Lloyd’s will sign off plans that will allow the market to write about $US15 billion ($20.97 billion) of new business in 2021, CEO John Neal says...
Senate bushfires inquiry seeks action on premiums
08 October 2020
A Senate committee inquiry into last summer’s bushfires has recommended the release of mitigation funding and that the Australian Competition and Consumer Commission monitors premiums due to concerns over future price increases driven by rising natural disaster risks...
Woman wins dispute in contaminated diesel fuel case
08 October 2020
A Ford driver whose diesel engine failed due to fuel contamination has won a claim dispute with Suncorp...
Brokers advised to reassess SME cover after Budget stimulus
07 October 2020
The insurance industry has applauded a “strong” federal Budget and its promise for an update on hazard mitigation, while brokers are being urged to reevaluate small business arrangements after targeted incentives worth billions were introduced...
Consultation opens on icare review
07 October 2020
The NSW Government has opened consultations on state insurer icare and the legislation it operates under as part of a review to be led by retired Supreme Court judge Robert McDougall...
Future pandemic claims 'more straightforward': AGCS
07 October 2020
Insurance coverage during future pandemics or a resurgence of COVID-19 should be “much clearer”, a report from Allianz Global Corporate & Specialty says...
AFCA sides with AWP in 'housewarming' travel dispute
07 October 2020
A complainant who disputed a decision by Allianz Worldwide Partners to reject his claim for travel losses after a housewarming event in India was cancelled has lost his bid for compensation...
IAG to pay $138 million in class action settlement
06 October 2020
IAG will pay $138 million to settle a class action brought against Swann Insurance over add-on products sold through vehicle and motorcycle dealerships...
Motor warranty class action settled
06 October 2020
A motor warranty class action launched against listed fleet leasing company McMillan Shakespeare has been settled, more than a year after the Federal Court ruled the contracts with plaintiffs had been “intended to operate to permit denial of full coverage” of repair claims...