Daily
Complaints handling: brokers urged to do better
11 October 2019
Brokers are taking too long to manage client disputes, their independent Code Compliance Committee says today in a report examining the internal complaint handling process...
Cladding removal alternatives 'not satisfying insurers'
11 October 2019
Building owners seeking to reduce the cost of fixing cladding problems are finding enhanced fire prevention systems and other “performance solutions” are not satisfying insurers, a Sedgwick executive says...
Where's Allan? ESL Monitor's reports still missing
11 October 2019
Quarterly reports from NSW Emergency Services Levy Monitor Allan Fels have been hidden from public view for a year...
Simplistic and misleading: industry hits back at attack on pet insurance
10 October 2019
Declarations by consumer group Choice that pet insurance is “shonky” and “worthless” are overly simplistic and don’t match the facts, the Insurance Council of Australia says...
Catastrophe declared as homes destroyed in NSW bushfires
10 October 2019
Bushfires have destroyed at least 21 homes in northern NSW, causing the Insurance Council of Australia to declare its second catastrophe in five weeks as drought conditions worsen ahead of summer...
'Insurers should be pleased' as Canberra moves on quad bikes
10 October 2019
Quad bikes – one of the most dangerous pieces of equipment in common use on Australian farms – must now meet a raft of safety standards announced today by the Federal Government following a two-year consultation...
icare appoints customer advocate to tackle concerns
09 October 2019
NSW state insurer icare has appointed an independent customer advocate as a review into its workers’ compensation scheme continues...
Ignorance is risk: Chubb shines light on SME cyber failures
09 October 2019
Almost half of Australian SMEs don't understand their obligations under the Notifiable Data Breaches scheme, a Chubb report has found...
Wellington taskforce calls for $NZ400,000 EQC cap
09 October 2019
A Wellington Insurance Taskforce recommends the Earthquake Commission cap be more than doubled to $NZ400,000 to address affordability and availability issues, in a proposal opposed by insurers...
'Worst in decades': broker slams NSW workers' comp scheme
08 October 2019
The NSW workers’ compensation scheme run by icare is “failing terribly” and hasn’t been in a worse position for more than 30 years, according to an insurance brokerage...
Treasury urged to review add-on reforms
08 October 2019
The Insurance Council of Australia and consumer advocates have suggested further consideration be given to Treasury’s planned reforms of the add-on insurance sales process...
Brokers must rise to regulatory challenge: NIBA
08 October 2019
The wave of regulatory change set to slam into the general insurance industry will be a key focus at the upcoming National Insurance Brokers Association Convention...
CommInsure faces criminal charges for hawking
04 October 2019
Bank-owned insurer CommInsure faces criminal charges for hawking insurance products as the Australian Securities and Investments Commission takes a tougher approach to misconduct...
PI crisis: calls for national cladding fix ignored
04 October 2019
Building surveyors’ calls for a co-ordinated response to fix the cladding problem have fallen on deaf ears as Federal Industry Minister Karen Andrews maintained the matter would be handled by the states and territories...
High Court to deliver key class action funding decision
04 October 2019
An imminent High Court decision on the way litigation funding is initiated and revenue collected will have major implications for the conduct of class actions, according to a leading lawyer...
NSW consults on building reform bill
03 October 2019
The NSW Government has released for consultation its draft Design and Building Practitioners Bill, as part of plans to implement reform proposals and rebuild confidence in the construction industry...
APRA names executive director to oversee insurance
03 October 2019
The Australian Prudential Regulation Authority has appointed Brandon Khoo to the newly created role of Executive Director, Insurance as part of a restructure that will sharpen industry supervision and increase the focus on culture and emerging risks...
Fire, heatwave risk rises as weather conditions worsen
03 October 2019
The Bureau of Meteorology says damaging fires and deadly heatwaves could strike early this year as weather systems combine to create tinderbox conditions...
GT Insurance names new CEO
02 October 2019
Allianz subsidiary GT Insurance has announced Deputy CEO Tony Dodd will take on the CEO role in January after MD Glenn Lambert retires at the end of the year...
ASIC consults on add-on reforms
02 October 2019
The Australian Securities and Investments Commission has released a consultation paper outlining its product intervention power enforcement plan for add-on insurance cover sold by car dealers...