Daily

Soil expansion caused house cracking, not quake: AFCA

15 February 2022

Internal cracks that appeared in an NT property, including damage to the floor tiles and cornices, were not caused by an earthquake but the result of foundation heave, soil moisture changes and lack of expansion joints, the Australian Financial Complaints Authority ruled in a claims dispute...

Brokers warned stakes high on payment transparency

11 February 2022

Transparent disclosure of commissions, fees and charges is critical to trust and confidence in the industry and in averting heavy-handed government action, consultant John Trowbridge told the National Insurance Brokers Association convention today...

AIG's 'Adani issues' are about staff security

11 February 2022

The recruitment of an office administrator with a “security co-ordination” role for AIG’s Brisbane office does not mean the giant US-based insurer is involved with the controversial Adani coal mine...

Man with 14 criminal offences loses house fire claim dispute

11 February 2022

A man who admitted to his insurer “I spat on a copper” while failing to disclose 13 other criminal offences relating to assault, property damage and drugs has been unsuccessful in efforts to have a claim for fire damage to his property accepted...

Cyclone pool bill referred to Senate committee

10 February 2022

The cyclone reinsurance pool bill was today referred to the Senate Economics Legislation Committee, which is due to report back by March 24, as the Federal Government faces a tight timetable to meet a planned July start for the scheme...

ARPC appoints Chief Claims and Customer Officer

10 February 2022

The Australian Reinsurance Pool Corporation has appointed Jason Flanagan as Chief Claims and Customer Officer as it prepares to expand its responsibilities to cover cyclone risks as well as terrorism...

Reputation risk-ready? Most execs 'not confident'

10 February 2022

A WTW survey of 500 executives from countries including Australia found “considerable lack of confidence” in respondents' own organisations’ reputational risk readiness...

Natural disaster inquiry: ombudsman launches feedback tour

10 February 2022

Australian Small Business and Family Enterprise Ombudsman Bruce Billson will visit natural disaster-hit areas around the country, holding feedback sessions with affected communities as part of his inquiry to help the sector manage future catastrophes...

Details still scanty on pool savings delivery

08 February 2022

Insurers are awaiting further details on the implementation of the northern Australia cyclone reinsurance pool after the Federal Government yesterday said finalised legislation is set to be introduced into Parliament and would deliver significant premium savings...

New broker code ‘will help change culture’

08 February 2022

The new Insurance Brokers Code of Practice, which should be implemented by November, will be key to changing culture, the National Insurance Brokers Association Convention heard today...

ICA seeks ASIC role on future test cases

04 February 2022

The Insurance Council of Australia has proposed that the Australian Securities and Investments Commission should be given the power to take the lead on future industry test cases...