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Hundreds expected at Kuala Lumpur claims convention 

The Australasian Institute of Chartered Loss Adjusters expects the Asian Claims Convention in Kuala Lumpur will attract hundreds of delegates, following the success of last year’s event in Thailand. 

“We had a record 200 attendees at Bangkok, from 16 different countries, and anticipate a similar number,” CEO Adrian Libke told 

The event, themed Technologies Driving Globalisation in Claims, is scheduled for May 8-10 at the Berjaya Times Square Hotel. 

Topics include the impact of the metaverse in insurance, technologies enhancing claims settlements, the surge in lithium-ion batteries and related claims, digitalisation, understanding policy coverage in cyber, fraud detection and the impact of artificial intelligence (AI). 

“One thing learned from the pandemic was that we had to embrace technology, both personally and professionally,” Mr Libke said. 

“The ability to use these technologies, at virtually no cost, has accelerated the interconnectivity we see globally today. The impact and potential of AI, along with awareness of its benefits, led to the convention theme to explore how emerging technologies affect us all.” 

Delegates include senior insurance company managers, brokers, reinsurers, loss adjusters, consultants, lawyers and service providers. 

“Conventions offer the perfect exposure to a wide variety of industry-leading presenters on current issues in the claims sector, along with professional and social networking opportunities that cannot be delivered on any other platform,” Mr Libke said. 

AICLA says next year’s convention will be at the Hilton Osaka in Japan. is the media partner for the Kuala Lumpur event. More details and registration are available here