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Customer service in focus at ANZIIF NZ awards

The Australian and New Zealand Institute of Insurance and Finance has named the finalists in its annual New Zealand awards.

This year’s submissions were evaluated with a greater focus on customer commitment, ethical standards and supporting vulnerable communities.

“The awards showcase individuals and teams raising standards, strengthening industry trust and making a real difference for New Zealanders by prioritising the skills, knowledge and connections that drive the insurance community forward,” institute CEO Katrina Shanks said.

ANZIIF says the judges have chosen one outstanding finalist in the large broking company and underwriting agency of the year categories, with the winner to be announced at the awards ceremony.

Special individual honours including insurance leader of the year and the lifetime achievement award will also be presented at the event at the Cordis, Auckland, on November 27. 

The finalists in other categories are:

Small-medium broking company of the year  

  • Blanket Advice Limited  
  • TWG Financial Services 
  • Broker network of the year  
  • CBN NZ  
  • Insurance Advisernet New Zealand 

General insurance company

  • AA Insurance  
  • FMG 
  • Tower  
  • Vero Insurance New Zealand

Claims team

  • AA Insurance  
  • AMI Insurance 
  • Chubb Insurance New Zealand  
  • Tower 

Life insurance company  

  • Asteron Life  
  • Fidelity Life  
  • Partners Life 

Insurtech start-up

  • Folio 
  • InsuredHQ 

Professional services firm  

  • Finity  
  • McLarens  
  • Morgan Project Services  
  • Sedgwick 
  • Wotton Kearney 

Service provider to the insurance industry

  • IVAA Claims 
  • Johns Lyng New Zealand 
  • RedBook New Zealand  
  • Simfuni  
  • Xceedance  

Excellence in workplace diversity and inclusion

  • AA Insurance  
  • Dual New Zealand  
  • IAG  
  • QBE Insurance New Zealand  

Young insurance professional

  • Kamal Irani – AA Insurance  
  • James Fleet – Fidelity Life  
  • Aurora Murati – Marsh  
  • Hannah Brocket – Marsh  
  • Henry Wiseman – Partners Life  
  • Maaru Senthil – Vive Financial Advisers   
  • Caitlin Barclay – Wotton Kearney