The Australian Financial Complaints Authority (AFCA) has appointed Raylene Bellottie and Yien Hong to its board, effective from January. 

They replace Claire Mackay and Andrew Fairley who have been board members since 2018. 

Chair John Pollaers says the “highly successful” pair bring a wide breadth of skills and knowledge to their roles and are a perfect fit for AFCA’s board. 

"Their appointments ensure the organisation will continue to provide an independent, free and fair external dispute resolution service for financial disputes in Australia,” Mr Pollaers said. 

Ms Bellottie is First Nations Foundation Deputy Chair and a Director at Yamatji Southern Regional Corporation and Gee Gie. She formerly worked at ANZ and Credit Union Australia. 

“Her experience with small business means she has a strong understanding of the important work AFCA does,” Mr Pollaers said. 

Ms Hong is General Counsel and Company Secretary at Judo Bank, which listed on the ASX two years ago. She held senior roles at Deutsche Bank and Linklaters and was formerly General Counsel and Company Secretary at Growthpoint Properties Australia, as well as Senior Legal Counsel at NAB. 

She was Chair of the Development Committee at YWCA Housing for five years and is an Australian Arts Orchestra Director. 

Mr Pollaers says her strong legal background, understanding of governance and sense of social justice make her an important addition to the board.