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TAL boosts quote alteration process for advisers

TAL has introduced a real-time alteration quoting feature for advisers, based on feedback from its advice partners.

The feature provides instant premium calculations so advisers can present cost-saving options to their clients. Advisers can also alter sums insured and change premium payment frequencies.

TAL GM of technology delivery David Arthur says the feature is the first in a series of technology enhancements that support client retention and make doing business with the insurer easier.

“We know time is valuable for advisers and their clients,” he said.

“The goal is to simplify the quote alteration process, so advisers spend less time on administrative tasks and more on what matters most – helping their clients achieve financial security.”

He says the insurer is working to add more capabilities to the feature.

“We recognise the need to continuously improve the adviser digital experience and will consult with advisers as we make ongoing enhancements.

“Looking ahead, we will add further functionality in September, including premium projections, increases and adding cover options – all features requested by advisers.”