31 March 2025
A regulator’s review of the superannuation industry’s death benefit claims handling has found failings including excessive delays, bad customer service and ineffective procedures...
31 March 2025
An adviser lobby group has attacked the federal government’s next tranche of advice reforms, saying the proposals are “pretty disappointing” after more than three years of work to improve accessibility and affordability of financial help...
31 March 2025
Queensland adviser Grant Thomson has been banned from providing financial services for five years after he recommended levels of insurance coverage that incorporated mortgages clients had yet to obtain...
24 March 2025
The federal government has begun consulting on proposed laws comprising the second tranche of its financial advice reforms...
24 March 2025
Financial Advisers Association Australia has raised concerns over the proposed ban on the use of genetic test results in life underwriting...
24 March 2025
AIA has urged the federal government to consider tax incentives to encourage take-up of life insurance and related financial advice...
24 March 2025
Life insurers may need a better way of explaining how stepped premiums are calculated, the Australian Financial Complaints Authority told a member forum...
24 March 2025
Super Consumers Australia has called for a review of group insurance to “close the gaps” in service...
17 March 2025
The corporate regulator has taken legal action against AustralianSuper over its alleged failure to process and pay thousands of death benefit claims “as soon as practicable”...
17 March 2025
A policyholder who argued his life insurer should pay $500,000 for lost investment earnings after overcharging his premiums has lost a case before the Australian Financial Complaints Authority...
17 March 2025
The proposed ban on the use of genetic test results in life underwriting should start immediately after federal parliament passes the draft bill, consumer advocates say...
17 March 2025
Reinsurance Group of America says Alissa Holz will become CEO for Australia and New Zealand next month...
10 March 2025
Life insurers will no longer ask questions about sexual preferences and practices during underwriting assessments, under changes to the industry’s code of practice...
10 March 2025
The Council of Australian Life Insurers will hold a conference in Sydney next month – its first since the peak body was formed in 2022...
10 March 2025
MLC Life Insurance head of group claims Tamara Bailey has urged the industry to do more to address women’s insurance needs...
10 March 2025
Chubb Life New Zealand says Paula ter Brake will become CEO on May 5, replacing the retiring Gail Costa...
03 March 2025
The life industry suffered a weak December quarter as investment returns plunged and key risk products delivered lower underwriting earnings...
03 March 2025
ClearView Wealth has posted weaker first-half-earnings and says repricing of its LifeSolutions product is a focus after the legacy portfolio caused a claims loss in the first quarter...
03 March 2025
MLC Life Insurance independent non-executive director Craig Dunn has been appointed chair of Acenda...
03 March 2025
TAL has named former Commonwealth Bank deputy CEO David Cohen as its new chair, with former Actuaries Institute president Annette King also joining the board...