Daily
Interaction not transaction: feature podcast discusses Vero report findings
01 June 2021
The importance of brokers interacting with clients is the focus of a special podcast put together by Insurance News and Vero...
Ava makes her debut: Suncorp unveils digital employee
01 June 2021
Suncorp has launched what it says is an industry-first virtual employee, making good on the insurer’s promise to step up its use of advanced technologies to improve customer experience...
Federal Government consults on class action reforms
28 May 2021
The Federal Government will look at returns class action members receive and greater oversight of the sector as part of a consultation on reforms recommended by a Parliamentary Committee inquiry...
VBA targets building practitioners over flammable cladding
28 May 2021
The Victorian Building Authority has taken enforcement action against 39 building practitioners linked to 790 properties found with non-compliant combustible cladding...
Insurer wins claim dispute after spare car key found in ignition
28 May 2021
A man whose car was stolen from outside his home overnight has lost a claim dispute after a spare key to the vehicle was found still inserted into the ignition when it was recovered...
Crawford enters NZ via partnership with Godfrey
28 May 2021
Claims management group Crawford & Company has expanded into the New Zealand market via a network partnership arrangement with Godfrey and Company, one of the largest commercial loss adjusters in the country...
Expert argues cyclone reinsurance pool 'can work'
27 May 2021
The Federal Government’s cyclone reinsurance pool for northern Australia could deliver significant premium reductions without leaving taxpayers with a hefty bill, a climate expert says...
BI provisions, floods and hailstorms dent industry earnings
27 May 2021
The general insurance industry suffered a 28.3% fall in net profit after tax to $1.1 billion for the year to March 31, as provisions for business interruption claims and natural catastrophe losses combined to blunt earnings, according to figures released today by the prudential regulator...
Holiday unit death damage deemed accidental, uninsured
27 May 2021
A landlord in Queensland who submitted an insurance claim for damage to a holiday unit after discovering a tenant’s decomposing body has lost a dispute with Suncorp...
ASIC sues AMP for charging deceased customers
27 May 2021
The corporate regulator has commenced civil penalty proceedings against a group of AMP-linked companies for allegedly charging life premiums and advice fees to more than 2000 deceased customers...
New BAIS CEO wants to focus on insurtech
26 May 2021
Insurance technology firm BAIS announced today GM David Hampton has been promoted to CEO...
Andrew Mair joins Suncorp partner AMA Group
26 May 2021
Crash repairer AMA Group has appointed former Suncorp executive Andrew Mair to the newly created role of Chief Commercial Officer as it further consolidates its strategic relationships with key insurance customers...
Mouse exclusion wipes out air conditioner claim
26 May 2021
A woman who lodged a claim with RAC Insurance to recoup the cost of repairing her air conditioner has lost a dispute hinging on whether a hail storm or mice caused it to stop working...
INsight podcast: working together on affordability
26 May 2021
John Trowbridge’s discussion paper on SME insurance affordability was the main talking point on the latest edition of the Insurance News podcast...
Melbourne pubs, restaurants launch BI actions
25 May 2021
Hospitality enterprises including pubs and restaurants have launched proceedings in the Victorian Supreme Court over business interruption claims that have an estimated total value of about $20 million, legal firm Gadens says...
Australia rises in FM Global resilience rankings
25 May 2021
Australia’s resilience has improved as the country has rebounded strongly from COVID-19 impacts, while New Zealand has slipped after a reassessment of earthquake risk, an FM Global index shows...
QBE customer compensated over 'unreasonable' fire claim delays
25 May 2021
A complainant whose claim for fire damage at his home went through “unreasonable” delays and took eight months to settle, causing him and his wife stress plus other mental health conditions, has won his dispute with QBE...
NSW insurance regulator names new CEO
25 May 2021
The NSW State Insurance Regulatory Authority has appointed Adam Dent as its new CEO, following the departure of Carmel Donnelly...
Treasury opens reinsurance pool consultation
21 May 2021
A Federal Treasury consultation paper on the Government-backed reinsurance pool for northern Australia has asked for feedback on whether insurer participation should be mandatory and how cyclone-related flood should be defined...
Tasmania's Ian Goninon wins NIBA broker award
21 May 2021
Capital Innovation Chairman Ian Goninon has been named this year’s Victorian/Tasmanian Broker of the Year by the National Insurance Brokers Association...