Choosi has paused its insurance comparison service while it assesses the portal after the Federal Court ruled the comparator misled consumers about its life and funeral insurance comparison service. 

The comparator told insuranceNEWS.com.au that the decision to take its website offline is temporary “while we carefully review the Federal Court judgment and consider any further changes required. 

“This is a proactive and precautionary step taken by Choosi to ensure that we are fully meeting the expectations of our customers, regulators and the broader community. 

“We respect the court’s findings, and we accept that our previous communications did not clearly reflect the nature of the service we were providing.” 

Choosi says it will “engage constructively” with the Australian Securities and Investments Commission and the court on the next steps. 

Earlier this month the court ruled against Choosi after ASIC launched legal action against the comparator, alleging it misled prospective customers through its funeral and life insurance comparison services. 

Choosi offers comparison services for other insurance products that are not the subject of the ASIC action.