Zurich says Aaron Molivas will join this month in the newly created role of Australia and New Zealand head of general insurance consumer claims.

Mr Molivas is currently Suncorp head of transformation for consumer insurance, leading a team aiming to lift performance across product, digital, customer experience and claims.

Zurich says he will oversee general insurance consumer claims strategy and operations, focusing on the personal home and motor portfolio.

“As Zurich continues to scale in Australia, including an increasing presence in the personal lines general insurance market, it is critical we maintain the high-calibre claims experience we are known for,” chief claims officer Matt Paterson said.

“Aaron brings a wealth of experience to the role and will provide a fresh perspective to Zurich’s claims team as we advance our market position and offerings.”

On Friday, Zurich announced it will enter the personal home insurance market and scale up its motor footprint through an expanded partnership with Honey, and last month it started offering agriculture insurance under an agreement with specialist agency Crop Risk Underwriting.