The Broker
Brokers need more motor claim autonomy, expert says
15 September 2022
Insurers are being urged to give brokers more responsibility to independently progress motor claims as a way to speed the process and reduce costs for all parties involved...
AFCA awards compensation after 'unnecessary' comments
15 September 2022
A broker has been ordered to pay compensation after “less than ideal” communications with a complainant, despite the dispute over a landlord policy being decided largely against the insured...
CBN conference ends on high note with awards
15 September 2022
Community Broker Network says more than 300 delegates and business partners attended its SHIFT conference earlier this week in the Gold Coast, where they heard first-hand from insurance figures on key trends shaping the industry post-pandemic...
Distributor expectations key at pivotal time: Deloitte
15 September 2022
Insurers need to be proactive in fulfilling distributor and policyholder expectations as the global insurance industry stands at a crossroads to shaping long-term success, Deloitte says...
Gallagher to host cyber webinar next month
15 September 2022
Gallagher has announced it will host a Cyber Insights Panel addressing critical issues in the cyber market...
Steadfast NZ appoints Broker Services Manager
15 September 2022
Steadfast New Zealand has named Christine Martin as Broker Services Manager, effective from Monday...
Broker profile: 'I think insurance is misunderstood'
15 September 2022
Chris Macpherson became a broker out of necessity, but the appeal of being able to help people guided him to becoming the National Accounts Partner at Community Broker Network...
New Aon partnership helps accounting clients 'keep cash flow steady'
15 September 2022
Broker Aon has entered into a working arrangement with QuickFee, an ASX-listed online payments and financing provider, to support its SME accounting clients...
Insurers 'at capacity' as flood rebuilds blow out to 14 months
08 September 2022
The average insurer rebuild time following the east coast flood catastrophe that struck in February and March has blown out to 14 months...
Reduce the risk: brokers urged to help pubs and clubs as liability premiums soar
08 September 2022
Brokers with late licence and live music venue clientele are urged to play a more active role in helping clients reduce liability risks as the hospitality industry faces a sharp increase in public liability insurance premiums...
Broker backed in fire dispute after criminal history not disclosed
08 September 2022
A property owner who wanted a broker to cover a house fire loss costing more than $300,000 has lost the dispute after the Australian Financial Complaints Authority determined he failed to disclose his son’s criminal history...
Ausure explains farm foot and mouth disease liability
08 September 2022
Farmers must scrupulously follow instructions from relevant authorities in the event of an outbreak of foot and mouth disease in Australia to ensure their insurance policy responds, Ausure says...
UK flood risk reforms backed by brokers
08 September 2022
The British Insurance Brokers’ Association has backed Government planning reforms that provide better flood protections for new homes...
Resilience appoints third broker to distribute latent defects insurance product
08 September 2022
Resilience Insurance says Coverforce has been appointed as an authorised distributor for its Latent Defects offering, joining SHC Insurance Brokers and Master Builders Insurance Brokers to sell the product on its behalf...
BMS names International CEO as business eyes Australia, other key markets
08 September 2022
BMS says Nick Gillett will join in January as International CEO as the UK-based specialist broker steps up its focus in Australia and other key target markets...
Broker profile: 'I just got the client list and started ringing'
08 September 2022
Brisbane-based Capital Innovation Insurance Group Director and Chair of NIBA’s Queensland divisional committee Steven Hill, pictured, says sports insurance got him hooked on broking in his teens...
Howden launches cover for voluntary carbon credits
08 September 2022
Howden has developed a carbon credit insurance solution for the Voluntary Carbon Market, saying it is critical that independently-verified, high-quality credits be differentiated from unverified credits...
NIBA reviewing Quality of Advice reform proposals
01 September 2022
The National Insurance Brokers Association is reviewing proposals released by the Quality of Advice review, with responses to a consultation paper due later this month...
'We can help with cat claims hold-ups': brokers
01 September 2022
Brokers say that building delays and communication issues following natural catastrophe claims can be less painful if consumers work with an intermediary...
AFCA awards top compensation after broker ignored requests
01 September 2022
A broker who did not act on instructions from a businesswoman to arrange insurance for a range of assets has been ordered to pay the maximum compensation by the industry adjudicator, though her request that $40,000 in legal fees be reimbursed was denied...