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Regulatory & Government

Pandemic pools ‘could help insurer reputation’

14 December 2020

Australian Reinsurance Pool Corporation CEO Christopher Wallace says extending the mandate of terrorism pools to pandemics could assist the insurance industry as its reputation is hit by COVID-19 related claim denials...

ASIC consults on consumer remediation changes

07 December 2020

The Australian Securities and Investments Commission is inviting financial services industry feedback on proposed changes to its consumer remediation guidance...

Financial regulators encourage end to BI uncertainty

07 December 2020

The Council of Financial Regulators has called on insurers to move as quickly as possible to resolve uncertainty around business interruption cover and to make payments on claims where policies respond...

Former Suncorp CEO Cameron joins icare board

07 December 2020

Former Suncorp CEO Michael Cameron has joined the board of NSW state-owned insurer icare as it introduces reforms to improve its performance and overhauls its leadership...

ASIC information sheet sets out claims handling reform details

30 November 2020

Applications for claims handling licences will be accepted by the Australian Securities and Investments Commission from January 1, if the Bill for the Hayne royal commission proposal is passed in Parliament before the end of this year...

ASIC sends warning on claims with Youi court action

30 November 2020

The Australian Securities and Investments Commission has sent a warning that firms must handle claims fairly after the Federal Court last week ruled Youi breached utmost good faith requirements under the Insurance Contracts Act on five occasions...

NSW workers’ comp tender set for next year

30 November 2020

NSW state insurer icare will conduct a workers’ compensation claims services tender next year after extending the contract of current provider EML for 12 months, while making changes to improve performance...