ASIC demands ‘meaningful improvement’ on claims
13 October 2025
Insurers still need to improve claims handling, and serious misconduct may lead to enforcement action, the Australian Securities and Investments Commission warns...
Regulatory & Government
Insurers stepping up cybersecurity: APRA
13 October 2025
The prudential regulator says the insurers, banks and superannuation funds it oversees have made progress guarding against cyberattacks...
Cyclone pool aced Alfred test, corporation says
13 October 2025
Cyclone Alfred was a “pivotal” test for the government-backed reinsurance pool, which responded effectively, the program’s administrator says in its annual report...
Regulator flags flaws in offshore outsourcing
13 October 2025
The corporate watchdog has raised alarms over the offshore outsourcing practices of financial services advice licensees after a review found weaknesses that could expose consumers to harm...
Competition law expert returns to ACCC
13 October 2025
The competition watchdog has appointed Luke Woodward to the commissioner vacancy left by Liza Carver, who departed in May...
State to stop construction in new ‘very high-risk' flood zones
13 October 2025
Victoria will introduce new building controls and a flood hazard rating system identifying “very high-risk” areas where development must be avoided...
Builder penalised over false insurance certificate
13 October 2025
A contractor has been fined $5000 after applying for a building permit using a home indemnity insurance certificate issued for a different property...
icare probes possible workers’ comp underpayments
06 October 2025
NSW state insurer icare has identified about 9400 workers’ compensation claims that may have been underpaid because inflation adjustments were not included...
Worker safety reforms target psychosocial hazards
06 October 2025
Victoria’s new workplace mental health laws will start on December 1 as the state workers’ compensation scheme battles a rise in psychological injury claims...
Jailed broker spent clients’ cash on home, holidays
06 October 2025
New Zealand insurance broker Murray McClune has been jailed for stealing $NZ1.7 million ($1.5 million) from two elderly couples, according to the Financial Markets Authority...
NZ firms told to fix ‘defensive’ complaints systems
06 October 2025
The Financial Markets Authority has told New Zealand companies to put more resources into helping customers lodge complaints...
Industry hails NSW planning bill’s resilience focus
29 September 2025
NSW planning reforms that add resilience as a key objective have been welcomed by the Insurance Council of Australia...
ASIC finalises breach, complaints dashboard plans
29 September 2025
The corporate regulator will proceed with plans to publish a dashboard of company-level internal dispute resolution data, which will be “modified” to address issues raised by stakeholders...
Latest strata management shake-up looms
29 September 2025
Strata managers in NSW will have new duties around best interests and due diligence when the next phase of state reforms takes effect on October 27...
State backs worker mental health studies
29 September 2025
The NSW government is investing $5.4 million in a new national centre focusing on workplace psychological health and safety...
WorkSafe Victoria names new CEO
29 September 2025
Former local authority executive Cathy Henderson has been appointed CEO of WorkSafe Victoria...
SIRA pushes for people-first workers’ comp scheme
22 September 2025
The NSW insurance regulator says a system-wide move to “person-centred” claims management is needed in workers’ compensation, and it will prioritise the shift in its oversight...
NZ delegation strengthens ties in London
22 September 2025
New Zealand’s Commerce and Consumer Affairs Minister Scott Simpson and the Insurance Council of New Zealand visited London last week to meet industry stakeholders...
State sells Lismore houses under flood buyback scheme
22 September 2025
The NSW government has sold 10 repurchased Lismore homes, in a round of auctions that attracted more than 20 bidders...
Building surveyors support NZ liability reform
22 September 2025
New Zealand surveyors have backed a proposed shift to proportionate liability on buildings if it is accompanied by “robust” insurance and a focus on higher construction standards...