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Vero experts to examine benefits of collaboration in claims

Experts from Vero and McLardy McShane will feature at the Insurance News Enhancing Collaboration in Claims Management webinar next month.

Moderated by Insurance News editor-in-chief John Deex, the November 13 webinar will examine why strong communication is essential to effective insurer-broker claims relationships, particularly when managing complex cases.

The free session’s panel comprises Vero’s national manager of claims relationships Michael Knight and leader of commercial property claims Claudia Andretti-Quintal, alongside McLardy McShane claims manager Anna Capone.

They will examine why a strong communication strategy is essential, the role of omnichannel communication in enhancing engagement, and the positives and negatives of technology.

Attendees will hear examples of the claims process succeeding through collaboration, and other cases where it has fallen short.

The panel will provide practical strategies for brokers to expedite claims, explore how to leverage technology and share ideas for strengthening insurer-broker relationships.

Register for the 45-minute lunchtime webinar here.