Insurers score well in consumer survey
30 September 2019
RACQ Insurance is the best performing insurer in a KPMG consumer experience survey of 114 Australian and global brands across 11 sectors...
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Seeking engagement: How we connect to younger consumers
23 September 2019
Insurers must find ways to engage younger consumers sooner and should look for more creative alternatives for providing cover as the market evolves, an EY report says...
Court ruling could take pressure off premiums
23 September 2019
Motor vehicle insurers have welcomed a NSW Supreme Court ruling that may alleviate rising premium pressures from credit hire companies...
Bushfires update: losses climb to $20 million
23 September 2019
The bushfires catastrophe in NSW and Queensland has so far cost about $20 million in losses, the Insurance Council of Australia says today in an update provided to insuranceNEWS.com.au...
Drought-causing climate conditions persist in Indian Ocean
23 September 2019
Climate conditions in the Indian Ocean associated with lower rainfall and warmer days across much of Australia are forecast to persist during spring...
CCI selling widespread among mutuals
23 September 2019
About 92% of customer-owned banks sell customer credit insurance (CCI), an inquiry by the sector’s code compliance committee has found...
ICA rejects Christensen's intervention plan
23 September 2019
The Insurance Council of Australia has repeated its opposition to government intervention in the north Queensland insurance market after Federal MP George Christensen supported linking insurance licensing to an obligation to provide cover in the region...
AIMS survey highlights industry shift
16 September 2019
Brokers are starting to move business in response to new insurtech offerings, the latest AIMS member survey shows...
IAG, Suncorp ceding ground to 'spectacular' rivals: Macquarie
16 September 2019
New entrants in the home and personal motor lines have hatched a “spectacular” plan built around the broker channel to successfully challenge the dominance of IAG and Suncorp, according to a Macquarie Research report...
Bushfires update: claims exceed 100
16 September 2019
Insurers have so far received about 120 claims from the bushfires in NSW and Queensland...
Climate Index shows autumn temperatures exceed average trends
16 September 2019
Australia’s most recent autumn ranked as the second most extreme in the number of hot days, according to the latest Climate Index readings...
Lloyd’s fights total disablement claim by fast bowler Starc
16 September 2019
Lloyd’s has rejected a claim by Australian fast bowler Mitchell Starc for $1.5 million under a total disablement policy issued by one of its syndicates, denying the cricketer suffered a fracture of his right tibial bone and saying his injury does not meet the policy requirements for payment...
Insurers getting better treatment, says adviser body
16 September 2019
The Association of Financial Advisers has slammed the “double standards” of the Federal Government extending due regulatory process to insurers while denying it to the financial advice sector...
Cyber claims frequency, severity on the rise
16 September 2019
Cyber specialist underwriting agency Emergence Insurance says claims frequency rose 29% and average severity jumped 51% in the past financial year...
NZ homeowners miscalculating rebuild costs
16 September 2019
New Zealand homeowners are miscalculating the cost of rebuilding their properties, leading to the risk of underinsurance, IAG has warned...
NZ Ombudsman complaints rise by 448
16 September 2019
Complaint enquiries to New Zealand’s Financial Services Ombudsman jumped to 3805 in the year to June 30, up from 3357 in the previous year, with the most common complaint issues centred on insurance policy exclusions, scope of cover, non-disclosure, pre-existing conditions and gradual damage...
Intermediaries’ six-monthly premium stays above $11 billion
09 September 2019
General insurance intermediaries placed almost $11.5 billion in premium in the six months to June, the Australian Prudential Regulation Authority says in a half-yearly update...
Claims lodged as bushfires rage in NSW and Queensland
09 September 2019
Insurers have received 45 claims as of this morning from the Queensland and NSW bushfires, which have been declared a catastrophe by the Insurance Council of Australia...
High-risk areas not prepared for bushfire threat
09 September 2019
Residents in areas prone to bushfire risk are still not doing enough to prepare for the danger, despite routine multiple warnings on the importance of contingency planning, according to the Bushfire and Natural Hazards Cooperative Research Centre...
JLT vows to fight new Victorian class action
09 September 2019
JLT will fight a second class action brought against it by local councils alleging they have overpaid premiums while participating in mutual insurance arrangements established by the company...