Customer loyalty runs deeps
30 April 2018
More than three-quarters of customers stay with their general insurers when policies are up for renewal, a new study reveals…
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AUB warns of legal risk under new data breach regime
30 April 2018
It’s “only a matter of time” before Australian businesses follow the US trend and face class actions lawsuits as a result of data breaches, AUB Group has told clients…
Choice hails ANZ home and contents cover
30 April 2018
Its investment and banking operations are under fire at the royal commission investigating misconduct within financial services, but ANZ’s general insurance arm has been named by consumer group Choice as the provider of the best home and contents policy…
Insurtech Australia names new CEO
30 April 2018
Insurtech Australia co-founder Simon O’Dell will become CEO from tomorrow, succeeding Brenton Charnley, who will continue with the group as Chairman…
Incubator unveils insurtech scheme participants
30 April 2018
Non-profit fintech hub Stone & Chalk has announced the seven start-ups that will take part in its inaugural Insurtech Program, which is backed by QBE…
Rainfall records broken as floods hit NZ
30 April 2018
Floods hit New Zealand at the weekend, with a state of emergency declared in the Rotorua region after record rainfall…
Lucky country told to brace for worse cat losses
23 April 2018
Despite experiencing its second-worst cyclone last year, Australia has been “relatively lucky” when it comes to natural catastrophes…
Lawyers pursue class action over combustible cladding
23 April 2018
Law firm Adley Burstyner and building inspector Roscon Property Services are building a class action against construction companies over losses caused by the use of combustible cladding in residential buildings…
Culture clash a ‘major challenge’ on innovation
23 April 2018
An industry analyst says fast-moving insurtechs and cautious insurers are still feeling their way towards working together on innovations…
Tasmanian insurer scores satisfaction hat-trick
23 April 2018
RACT Insurance has been named as generating the highest levels of customer satisfaction in the industry…
Scientists to study Kaikoura fault pattern
23 April 2018
New Zealand’s Earthquake Commission has engaged a structural geology expert from the University of Canterbury to study the mysterious effects of the 2016 Kaikoura quake…
NZ brings in tougher asbestos laws
23 April 2018
Stricter laws to protect workers from asbestos took effect in New Zealand this month…
Tathra clean-up making progress
23 April 2018
Up to 20 properties affected by the Tathra bushfires in NSW last month have been cleared as recovery efforts continue, the Insurance Council of Australia says…
What’s in Insurance News (the magazine)
23 April 2018
Financial Services Minister Kelly O’Dwyer was lost for words on television yesterday, so it’s fortunate she was a bit more forthcoming in an interview with Insurance News…
Industry urged to emulate Amazon-style model
16 April 2018
A $US375 billion revenue prize awaits insurers worldwide if they adapt their business models to be more customer-centric and fluid, according to Accenture…
Industry to have say on new resilience taskforce
16 April 2018
The Turnbull Government has pledged to consult the insurance industry about its new National Resilience Taskforce, aimed at reducing the impact of natural disasters…
SMEs in dark on business interruption, QBE says
16 April 2018
Business interruption cover has failed to gain traction among small companies, with just 17% holding such policies, according to a QBE-commissioned study…
NZ SME report spells trouble for brokers
16 April 2018
New Zealand SMEs are relying less on brokers for their insurance needs, mirroring trends in Australia and other developed markets, according to Vero…
Weather events cost NZ insurers $89 million so far
16 April 2018
Major storms in the first quarter of the 2018 have triggered claim payouts totalling $NZ93.5 million, highlighting the industry’s key role helping communities recover…
Swiss modeller updates industry exposure database
16 April 2018
Switzerland-based Perils has released property sums insured for windstorm, bushfire, hail, flood and earthquake risks in Australia…