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Flood restoration training centre opens doors

A flood clean-up training facility that replicates real-world residential and commercial building environments has been founded in Newcastle to drive consistency in restoration industry standards and improve outcomes. 

The site, representing an investment of about $120,000, has been launched by RPF Building & Restoration and is supported by the Australian Cleaning and Restoration Academy (ACRA). 

It includes flooring systems, insulated walls with timber and metal framing, cabinetry, carpets, waterproofed bathrooms, exposed window installations, and various structural drying scenarios for hands-on training. 

RPF Building & Restoration director Andrew Cranston says consistency is critical. 

“Restoration and repair processes are closely linked, and to achieve the best outcomes for insurers and customers, we need highly trained people working in alignment,” he said. 

“This training centre gives us the opportunity to ensure everyone is working to the same processes and standards.” 

RPF says the initiative is expected to benefit insurers and loss adjusters by supporting reduced costs, shorter project timelines and improved customer outcomes, while creating a more informed and capable workforce. 

The flood facility has been developed to align RPF’s internal teams and contractor network, but it will also be used to deliver structured training programs to the broader restoration and construction industry through ACRA. 

The Flood House Training Centre will host its first training program next week, with further restoration and insurance courses scheduled throughout the year.