More than two-thirds of Australians are concerned about electric vehicles catching fire, according to an NRMA Insurance survey.  

But the insurer says only 712 electric vehicle (EV) battery fires have been reported worldwide since 2010, from more than 58 million cars on the road.

It notes many reports of battery fires do not distinguish between the high-quality batteries used in road-registered cars and the lower-grade ones in some e-bikes and e-scooters, which have caused most issues.

NRMA Insurance CEO Julie Batch says much of the concern “stems from confusion and misinformation”.

“With new technology comes new questions, especially around battery safety. It’s so important for drivers to have access to clear, trustworthy information,” she said.

“EVs are an important part of Australia’s shift to a cleaner, more sustainable future – they can cut emissions, improve air quality and help lower fuel and maintenance costs.”

More than 80 electric vehicle models are available in Australia, and more are expected in coming months, with experts predicting most cars will be electric by 2050.

NRMA Insurance says demand for electric vehicle mechanics is “becoming increasingly urgent”, with 62% of EV owners surveyed concerned about a lack of qualified repairers in their area.

The insurer says its repair network and workshops are evolving to incorporate electric vehicle equipment, and EV training is under way for all technicians.  

“For Australians to confidently transition to EVs, it’s essential the entire support infrastructure, from qualified repair professionals to environmentally responsible battery practices, is ready and reliable,” Ms Batch said. “It’s clear that training must rapidly scale up to keep pace with evolving technology.”  

The survey of more than 2000 Australians also found 68% worry about electric vehicle battery recycling and disposal, and only about 30% are confident in the feasibility of battery reuse and recycling, or are willing to use a recycled battery.  

NRMA Insurance recommends regular battery health checks and developing a battery supply chain that supports recycling and repurposing.

It also wants government incentives such as electric vehicle purchase subsidies, and more investment in charging infrastructure.  

In Norway, EVs make up 89% of new car sales, driven by strong government support, tax breaks and a reliable charging network. German sales dropped after subsidies were removed, which the insurer says shows “how much policy matters”.  

“Australians are ready to embrace EVs, but they need the right support to make confident choices. International examples show how strong policies, infrastructure and trusted information can drive real change. With the right mix, we can help more Australians make the switch,” Ms Batch said.

NRMA’s survey report says mandated annual battery health tests would build trust among consumers and lift the second-hand EV market. It also recommends strengthening partnerships with recycling companies and investing in recycling technologies to “foster a circular economy”.