Daily
'Unprecedented' summer drives up claims, worry levels
24 March 2022
Home claims were up sharply this summer even before the flood catastrophe, and amid an unprecedented season of extreme weather Australians are increasingly worried about disaster trends, NRMA Insurance says...
Gone in 90 seconds: insurer wins dispute over theft of unlocked car
24 March 2022
An IAG customer whose car was brazenly stolen when his partner briefly left it unlocked while popping inside to collect their baby has lost a claim dispute...
WTW partners RIMS to help manage 'high impact' threats
24 March 2022
Global brokerage WTW has announced a partnership with US-based Risk and Insurance Management Society to advance the practice of risk management for organisations in the Asia Pacific, with the aim of helping them manage a growing array of “high impact” threats such as climate, geopolitics and cyber...
JobKeeper key issue in High Court BI appeal
23 March 2022
The High Court will be asked to overturn a ruling on whether JobKeeper support payments should be taken into account when calculating business interruption payments for pandemic disruptions, but a decision on whether the matter will be considered is months away...
NIBA launches flood claims assistance initiative
23 March 2022
The National Insurance Brokers Association has launched its claims support initiative to provide advice and assistance for victims of the Queensland and NSW flooding catastrophe, as the cost of the disaster continues to climb...
'Unseaworthy and uninsured': exclusions sink boat cover
23 March 2022
A boat owner who tried to sell his vessel only to discover it was unseaworthy has lost a dispute over a declined insurance claim...
WTW adds cyber security expert in Brisbane
23 March 2022
WTW has appointed Rob Wiggan as Cyber Security Consultant within its Australasia Financial Lines team...
High Court BI appeal applications filed
22 March 2022
The test case legal battle over business interruption insurance cover for covid-related disruptions is set to continue with appeal applications filed to the High Court...
ICA warns against retail definition change
22 March 2022
The Insurance Council of Australia has warned changes to the definition of retail client, floated as part of a financial laws review, could have an adverse impact on small business customers...
Driver with worn tyres who lost control in downpour wins dispute
22 March 2022
A Queensland-based driver of a 4WD car with tyres that were almost a decade old has won a claim dispute after he slid into a wall while swerving to avoid a cat in heavy rain...
NZ insurers face $66 million in Westport flood home, motor claims
22 March 2022
Insurers have fully settled or nearly completed 85% of home claims from last July’s floods in Westport, South Island, according to an update today from the Insurance Council of New Zealand...
Flood risk threatens future property value collapse
18 March 2022
Climate-change fuelled riverine flooding is expected to cause a relative loss of property value around Australia of $170 billion by 2050 as buyers adjust for very high insurance costs, a risk assessment company has warned...
Flood claims pass 150,000 as ICA pays tribute to communities
18 March 2022
Insurers have received 150,774 claims related to NSW/Queensland floods – a 1.9% increase on yesterday’s figures...
Aviso Group creates dedicated AR business
18 March 2022
Aviso Group says it has set up a dedicated authorised representative business that will be led by CEO Andrew Hinz and GM of Distribution Matt Bradley...
Flood victim's claim wiped out by 72-hour exclusion
18 March 2022
An insured homeowner whose property was damaged by floods is unable to claim because he bought the policy just two days previously...
SMEs buying more 'simple' cover direct: Vero index
17 March 2022
Businesses are buying more straightforward insurance directly as they access a mix of channels, while satisfaction levels when using a broker have jumped sharply higher, the latest annual Vero SME Insurance Index released today shows...
Renewal refusal after flood review sparks complaint
17 March 2022
A homeowner has lost a dispute lodged after an insurer declined to renew cover because of a reassessment of the property’s flood risk...
Claims management 'changing fast': Crawford
17 March 2022
Claims management across the industry is transforming at speed, with a “significant shift” in the way brokers and insurers want claims handled, says Crawford & Company...
EQC set for new name as bill reforms scheme
17 March 2022
The New Zealand Government says making claims after natural disasters will become easier after a bill was introduced incorporating recommendations from a recent inquiry...
Suncorp expects 44,000 flood catastrophe claims, raises hazard costs
16 March 2022
Suncorp says total claims from the NSW/Queensland flood catastrophe will be around the 44,000 mark based on its latest projections and the business has raised its estimated natural hazard costs for this financial year to $1.1 billion from $1.075 billion previously...