Castle Insurance MD Bradley Heath says broker uptake of the group’s home, contents and landlord products has been “enormously encouraging”. 

As previously reported, the national agency launched on October 1 after QBE stopped offering domestic householders insurance directly through its broker channel.

Brokers can instead place householders business through Sure Insurance – which covers regional Queensland and Norfolk Island – or Castle in southeast Queensland and the rest of Australia. QBE underwrites all the Castle portfolio and 20% of Sure’s regional portfolio.

Castle is available through Ebix’s Sunrise Exchange, and will expand to other platforms for the second phase of its launch.

“I believe brokers have recognised Castle Insurance as something new and significantly different,” Mr Heath told insuranceNEWS.com.au. “They have told us they need more options for their clients. They are responding positively not just to Castle as an alternative but also to our agile support and beneficial product features.

“Accountability, transparency and open and honest dialogue will underpin Castle’s unique relationship with brokers moving forward.”

Mr Heath speaks in depth about Castle’s ambitions in the latest edition of Insurance News magazine.