The corporate regulator will proceed with plans to publish a dashboard of company-level internal dispute resolution data, which will be “modified” to address issues raised by stakeholders.

But a proposed company-level reportable situations dashboard has been dropped due to concerns raised during consultation. The Australian Securities and Investments Commission will instead publish aggregate reportable situations data.

“Most submissions agreed that firm-level data publication could encourage firms to uplift their IDR and breach reporting practices,” the commission said.

“Many noted the potential for the increased transparency created by more granular data publication to improve consumer trust and confidence and, ultimately, consumer outcomes.

“However, many also requested an opportunity to engage with the dashboards or called for a phased implementation before firm-level data publication, particularly for [reportable situations].”

The regulator says its IDR dashboard will not show demographic data including complainant type, gender and age; whether the complaint is about an authorised representative; complaint postcode data, initially; and date received and closed at the complaint level.

“Based on feedback received, we have reconsidered our approach … We will publish IDR data at firm level, but with a modified scope to address key issues raised in the consultation.”

ASIC expects to publish the reportable situations dashboard next month and the dispute dashboard later this year.