Many workers are using generative artificial intelligence tools without their managers’ knowledge, creating governance and risk concerns for organisations, according to a report from the federal government’s adviser on skills needs.

Jobs and Skills Australia says people use the technology to save time or “be rewarded for improved quality and performance”, but they often do it secretly because they fear being seen as “cheating” or less competent.

This “shadow use” can help them, but organisations need to lead adoption of the technology to gain uniform, deeper implementation, and consider centralised governance of data and AI tools.  

“GenAI’s potential is only realised if the technology is adopted and well implemented,” the report says.  

It says insurance and finance jobs will be among those most affected by GenAI uptake. 

The finance and technology industries are rapidly adopting GenAI and new occupations are often created by new tools, the report adds.  

Australia is at an early but critical point in moving to a GenAI-enabled economy and while the technology can lift productivity, reshape work and strengthen national capabilities, there are risks of workforce displacement, inequality and skills mismatches.  

Read the report here.