AI conversation ‘replaces menus, wizards’
25 May 2026
A new AI agent from Melbourne company Affinda allows a conversation to replace menus and multi-step set-up wizards during document automation workflow...
Insurtech
Cowbell names local manager
18 May 2026
Gerry Power has been appointed GM of Australia at Cowbell, working alongside local head of underwriting Anthony Wall...
PwC reveals 2030 vision for ‘immersive’ insurance
18 May 2026
A report from PwC has outlined a “radical reinvention” for the industry and how to achieve seamless insurance service in the coming decade...
AI ‘amplifies’ failures found at claim time
18 May 2026
Artificial intelligence changes not only how insurance is bought but “decision authority and governance”, former Hollard tech chief Jamie Smith warns...
Aon head of cyber takes reins
18 May 2026
Quinton Kotze has begun working as head of cyber solutions for Aon in Australia, reporting to local head of specialty Alistair Clarke...
Funding flows to ‘in vogue’ insurtechs
11 May 2026
Global insurtech funding dipped to $US1.63 billion ($2.27 billion) in the first quarter, with 95% going to AI-focused companies...
It’s not the size of digital spend that counts: ACORD
11 May 2026
The gap between digital leaders and laggards in insurance is widening because of how technology is executed, not “simply the amount they spend”...
AI can beat cybercriminals at their own game, experts say
11 May 2026
Businesses and other organisations are in a “high-speed race” against cybercriminals as AI accelerates both threats and defence methods, the World Economic Forum says...
Risk assessments ‘backward‑looking, slow to adapt’
11 May 2026
Underwriters’ reliance on blanket models is contributing to underinsurance, Nearmap chief product officer Dave Tobias warns...
Turkish delight for Cover Genius as airline renews deal
11 May 2026
Turkish Airlines has renewed its partnership with embedded insurance insurtech Cover Genius and plans to expand its offer to Australia and Latin America...
‘Unharnessed’ data holding back industry: Xceedance
04 May 2026
Vast amounts of data collected by insurers is scattered ineffectively across different platforms, turning it into a liability rather than an asset, Xceedance says...
Outdated insurance comms ‘leave customers disconnected’
04 May 2026
Years of investment in mobile apps, online portals and AI agents has done little to improve insurance interactions that still “feel disjointed”, Smart Communications says...
EXL adds data expert in Sydney
04 May 2026
Sharon White has been appointed Asia-Pacific VP of data management at tech group EXL...
Kanopi roundtable weighs ‘new era of algorithmic visibility’
04 May 2026
Insurtech Kanopi and actuarial consultant Finity will host a webinar examining how autonomous AI agents are reshaping insurance...
Don’t repeat Australian data rights errors, NZ warned
27 April 2026
New Zealand should follow Singapore’s model for open insurance and avoid the mistakes of Australia’s Consumer Data Right, Deloitte says...
Insurtechs unite to fill ‘clear gap’ in gadget cover
27 April 2026
Embedded insurance expert EIP and third-party administrator Nexacore have partnered in southeast Asia to launch electronic device protection and extended warranties through a single proposition...
Vet payment platform allows gap-only bills for pet owners
27 April 2026
RSPCA Pet Insurance has introduced a payment system that lets policyholders pay only the portion of their veterinary bill not covered...
Allianz ‘deepens commitment’ to Openly
27 April 2026
Allianz has invested more in Boston-based homeowners insurance platform Openly and expanded a reinsurance partnership...
‘Phishing, smishing, vishing’: Cowbell shares claims data
20 April 2026
Ransom payments are falling even as AI accelerates cyberattacks and claims activity rises, specialist insurer Cowbell says...
S&P flags ‘huge growth opportunity’ in data centres
20 April 2026
Data centres could generate $US10 billion ($15 billion) in new premium this year, S&P says...