Insurer communication scores poorly in global consumer poll
13 December 2021
Less than half of insurance customers praise the communications received from their cover provider, a new survey from UK-based tech firm Smart Communications reveals...
Insurtech
Efma, Accenture seek innovation award submissions
13 December 2021
Applications are now open for Efma and Accenture’s seventh annual Innovation in Insurance Awards, a global competition celebrating the best innovations in insurance...
User experience becomes battleground for insurers
06 December 2021
Delivering an exceptional customer experience via modern technology has become vital for insurers as consumer choice hits an all-time high and “hyper personalisation” takes centre stage...
GlobalData names insurtechs destined for unicorn status
06 December 2021
Insurtechs Ladder, Bestow and Boost Insurance are the best-placed trio of insurance start-ups to reach valuations of $US1 billion ($1.4 billion) and be deemed “unicorns,” analytics firm GlobalData says...
Insurtech Australia unveils new board line up
06 December 2021
QBE Ventures CEO James Orchard and Hollard IT Business Engagement head Vanessa Dobson are joining the board of Insurtech Australia as director Andy Jamieson steps down...
Insurtech Australia welcomes Platinum Partner Marsh
06 December 2021
Marsh is the newest Platinum Partner at Insurtech Australia as the brokerage says the country is quickly “earning its stripes” as a centralised tech hub...
Agile launches vacant land liability platform
06 December 2021
Agile Underwriting has launched VacantLandLiability.com, a platform selling instant liability protection via its retail brokerage Brokers Online...
'Big dollars': tech skills gap spurs salaries, offshore team use
06 December 2021
Insurers are tangling generous salary packages and hiring offshore to manage a shortage of digitally adept talent which is hampering progress as Australian cover providers push ahead with new technology projects...
CFC posts online ransomware loss estimate calculator
06 December 2021
Cyber specialist CFC has introduced an online “ransomware calculator” that crunches an instant loss estimate indicating how much an attack might set a business back...
Pandemic fuelling insurtech growth: Finity
29 November 2021
The COVID-19 pandemic has accelerated insurance sector plans to improve technology capabilities as pathways open up for partnerships, the Finity Optima report says...
Open, Cover Genius make top 100 insurtech list
29 November 2021
Sydney-based Open, best-known for its artificial intelligence-driven brand Huddle, and local “unicorn” Cover Genius have been listed among the world’s top 100 insurtechs in a report by innovation platform Sonr...
ATL readies for AV black box data
29 November 2021
Heavy motor and passenger vehicle underwriter Australian Transport and Logistics Insurance Group says it has “future proofed” its business for the next five years and is ready for an expected step change in automotive technology and data...
Ride Protect launches rideshare, food delivery driver cover
29 November 2021
Local insurtech Ride Protect has launched an insurance and roadside assist package designed for rideshare and food delivery drivers...
BizCover introduces AI chatbot Frankie
29 November 2021
SME online insurance specialist BizCover has been piloting an artificial intelligence chatbot, Frankie, as it looks to pursue efficiencies through technology...
Pandemic technology boom creates ideal cybercrime ecosystem
22 November 2021
Rapid scaling of technology all along value chains, particularly as businesses revamped operating models in response to the COVID pandemic, has created an “eco-system of interdependencies” which is ideal for exploitation by cyber criminals...
Save the date: Insurtech Australia to host February conference
22 November 2021
Members and partners of Insurtech Australia and supporters of the insurtech community have been invited to save the date of the afternoon of Tuesday February 15 as organisers finalise details of the first ever InsurtechLIVE Conference...
AFCA platform aims to improve complaints handling
22 November 2021
The Australian Financial Complaints Authority has launched a digital platform that provides more information as it seeks to help firms better manage disputes that reach the ombudsman service...
Swiss Re to design AV cover for China tech giant
22 November 2021
Swiss Re has partnered with China’s Baidu to provide insurance solutions for its autonomous vehicle driving business, including cover for intelligent cockpits and “robotaxi” driverless taxis...
Reinsurance startup Kettle uses AI to price wildfire risk
22 November 2021
Insurtech Kettle is applying advanced technology to optimise returns on cover for catastrophic risks...
BizCover expands SME platform into South Africa
15 November 2021
BizCover has launched its online business insurance platform in South Africa as it targets opportunities from a potential digital transformation in SME purchasing in the country...