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ATL readies for AV black box data

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Heavy motor and passenger vehicle underwriter Australian Transport and Logistics Insurance Group (ATL) says it has “future proofed” its business for the next five years and is ready for an expected step change in automotive technology and data.

A year ago, ATL appointed Nick Evans to the role of Executive Director Digital Transformation to manage the implementation of process-oriented systems. The team have since worked closely with technology vendors Entsia and Grappler to leverage cloud-based systems and extend the reach of the business.

“There are a lot of changes that are going to come into transport: automation, electric vehicles. Being able to consume data – from black boxes inside trucks, driver behaviour – that will come to affect the underwriting and it will improve our claims service,” Mr Evans said during a lunchtime webinar last week.

“There is going to be a lot of third-party data that is going to be available. We are going to lean heavily on our technology partners to be able to assist with those kind of integrations.”

Mr Evans was joined by Entsia CEO and Founder Alistair McElligott and Grappler CEO and Founder Alistair Harold to present the webinar, which considered the potential of new technologies to reshape the future of the underwriting industry.

They explored ATL’s recent digital transformation and how it is enabling the business to scale as technology allows the insurance industry to deliver more seamless experiences and improve processes, from cover to claim.

Mr Evans, who was formerly CEO at insurtech wiCover in Brisbane and South Africa, says being a more digitally focused business has helped ATL recruit new staff and attract a younger cohort and more interviewees.

“We have the ability to look to the future,” he said.