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Cover-More, Flight Centre part ways after 33 years

Zurich’s Sydney-based travel insurer Cover-More will no longer insure Flight Centre’s retail clients in Australia and New Zealand from late this year.

The pair’s distribution arrangement had run for more than three decades. 

“Due to changing directions of our companies, Cover-More Travel Insurance will cease providing travel insurance and assistance to Flight Centre leisure customers in Australia and New Zealand from November 2024,” a Cover-More spokesperson told insuranceNEWS.com.au.

“Cover-More values the strong partnership we have enjoyed with Flight Centre for the past 33 years, and the millions of customers we have looked after on their behalf. We wish everyone at Flight Centre leisure brand the very best for their ongoing success.”

Cover-More this month appointed Justin Sebire as interim Group CEO in addition to his responsibilities as Group CFO, a role he took up in March last year after three years as Catholic Church Insurance CFO. His appointment comes after former CEO Cara Morton relocated to become Zurich Global Ventures CEO in Switzerland.

Cover-More was established in 1986 in Sydney and the partnership to provide travel insurance services for Flight Centre started in 1991. Zurich bought Cover-More, which was listed on the Australian Securities Exchange, in 2017 for around $722 million.

The insurer said today it was "very proud to be the preferred travel insurance partner of many iconic and well-known brands”. 

“As the appetite for travel continues to grow and evolve, we are excited about working with our ongoing distribution partners to support and care for their customers at every step of their travel journeys,” the spokesperson said.

“We will continue to push boundaries as a leading provider of travel insurance and travel medical and security assistance.”

Cover-More has 17 million customers and operations in the US, Canada, Europe, the UK and Latin America.