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IAG supports motor repair information sharing

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IAG has backed a proposed Australia-wide mandatory scheme for the sharing of motor vehicle service and repair information.

In a submission to a Treasury consultation, the insurer says it authorises 400,000 repairs every year, making it “one of the largest customers of the motor vehicle manufacturer sector”.

“It is IAG’s policy that all repairs authorised by us must be performed in accordance with manufacturer repair procedures,” the submission says.

“Therefore, ready access to technical information for parts and materials used in construction, along with detailed repair procedures, is crucial, not only to our business, but also to road safety, timely service and consumer satisfaction.

“It is essential that technical and diagnostic repair information is available to all repairers and not restricted only to those businesses operating within manufacturer networks, to ensure vehicles are serviced and repaired efficiently, to a high quality, with an emphasis on safety and at a reasonable price.”

To see the Treasury consultation paper, click here.