Skip to content
6 March 2015
The Insurance Council of Australia (ICA) will be more active in promoting the role of insurance to politicians and the public, after acknowledging the industry’s reputation suffered during last year’s disasters.
ICA CEO Rob Whelan says the council will upgrade and enhance engagement with governments, media and consumer groups, acknowledging “we have a challenge in communication”.
He identified key issues this year as:
Mr Whelan told ICA’s annual Regulatory Update conference in Sydney last week that ICA works with property developers and governments, which does not make it popular when it says properties could be uninsurable or very expensive to insure.
Co-CEO of the Consumer Action Law Centre, Catriona Lowe, says the industry has held up well over the year, with some insurers enjoying a “halo” effect for their efforts, although not the industry as a whole.
She said affordability and access are issues, and insurers need to show more initiative in offering payment options to people who cannot afford a lump sum premium.
She called for a basic insurance product for people on low incomes, and policies tailored to tenants that, for example, cover the cost of emergency accommodation if the house burns down.
She said consumer advocates want to work with insurers but often encounter “20 reasons why something cannot be done rather than a genuine desire to find a way through”.
She noted that if groups feel they are getting nowhere it is inevitable they will approach government.
Ms Lowe welcomed changes to the General Insurance Code of Practice aimed at ensuring consumers are not discouraged from making a claim when they call their insurer.
She said this is very important to consumer groups and they will be disappointed if meaningful reform is diminished by interpretations of what “discourage” means.
4 March 2015
12-month contract for an experienced Commercial Lines Underwriter
27 February 2015
2 Positions - Orange and Young I Manage existing clients and excellent growth opportunities I Competitive salary commensurate with experience
25 February 2015
We are seeking a highly motivated sales enthusiast to join our young growing organisation.
25 February 2015
Exciting opportunities available with one of regional Australia's leading Insurance Brokers! Both Branch Management and new Broking Account Management roles are available. We are building for growth and want motivated Insurance Broking Professionals to join our team.
23 February 2015
Terrific role for an ambitious broker with the drive and ability to progress quickly in the right environment! Great manager and long term opportunities.
19 February 2015
Opportunity to lead a committed team of professional insurance account managers with a focus on retention and business development.