As the pace of change in the Australian insurance industry accelerates, IAG is making some big, bold and swift steps to build a new kind of insurer. In this month’s edition of Insurance News (the magazine) we speak in depth to new Australian Division CEO Mark Milliner about what all this change will mean for staff, brokers and customers.

We’ve also examined the industry’s vital statistics since 2004 and graphed them to help readers see how the industry has performed over the past 13 years.

We examine the plight of reformed criminals who can’t get insurance cover, feature an AR company that’s following a unique model, explain why we should all be patient with technological change and profile a French global insurer that’s back to gain a slice of Australian business.

You can also meet a young AR who’s encouraging others to get aboard while they can, and see how D&O cover is experiencing some big problems. There’s much more, of course, plus all our usual popular features recording the life and times of insurance.

It’s all in the October issue of Insurance News (the magazine), which will be in mailboxes from midweek. The magazine is free to subscribers, and the contents aren’t available online.