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14 February 2016
The $20 million upgrade of Suncorp Commercial Insurance Statutory division’s claims management platform reached a milestone last week when all sites went live nationally.
It has taken three years to roll out the new Guidewire ClaimCenter platform to all claims managers across workers’ compensation and compulsory third party insurance.
Suncorp Commercial EGM Statutory Claims Paul Smeaton says staff had been working with multiple systems and bringing everyone onto one platform will improve productivity and service to customers and brokers.
“Having a single system means we can deliver consistent claims management and reporting to our customers and brokers across the country,” he said.
“ClaimCenter puts it all together and delivers efficiencies such as instant access to documents and reports, automated pre-population of letters, activity prompts and tracking the progress of each claim.”
The long-tail nature of the business meant that over 100 million records across six schemes had to be migrated including accidents, claims, documents and comments going back several decades.
11 February 2016
Full-time General Insurance Account Executive – Parramatta
10 February 2016
• Be part of a team with bold ambitions for the future and a positive change agenda • High visibility role leading an in-bound sales team • Conversion of sales leads and managing external referral partner relationships
10 February 2016
- Lead a team who delivers a remarkable experience for existing small business clients - High-profile role, with bold ambitions for the future to create a new culture centred on service excellence
3 February 2016
• Be part of a professional and dynamic team • Great working conditions • Suited to highly motivated sales individual • Excellent benefits
28 January 2016
With over 14,500 talented employees across Australia and New Zealand, the Suncorp Group prides itself on helping people build and protect their dreams.
22 January 2016
As a key member of NTI’s dynamic, innovative and highly motivated national sales team, you will develop and manage a portfolio of key business relationships within Queensland.