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Hollard restructures to ‘better manage growth’

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Hollard has made key executive appointments in a significant restructure to support continued expansion.

It will reorganise into six key market segments, effective from July 1, with executives appointed from within to helm commercial insurance, personal lines and the New Zealand business.

“This is a reorganisation designed to help us better manage growth, as opposed to cutting costs,” Hollard Insurance CEO Richard Enthoven told insuranceNEWS.com.au.

“There are no job losses and, in fact, we think the new structure will require us to find and hire new people.

“The changes are designed to have more accountability and transparency across our business.”

Richard Heilig has been appointed CEO of the commercial business, which will include the consolidated SME operations of Hollard Select Brokers, Calibre and BizCover.

The division will also incorporate commercial motor agency partners, Insuret and ATL, which will continue to run as independent, full-service underwriting agencies.

Hollard last year purchased Calibre, which significantly increased its presence in the SME market, making commercial insurance a core strategic component.

Mr Heilig, who has more than 20 years’ experience with the company, will continue as an executive director on Hollard group boards and also lead reinsurance placements.

Paul Fahey becomes CEO of Personal Lines, which will include Hollard Business Partners (HBP) and the travel business, enabling the scale and capability of the retail business to be more widely leveraged across the group.

Bayne Carpenter has been promoted to head HBP, which will have an enhanced focus on personal lines specialist agencies, where Hollard says it has experienced strong growth in recent years.

“A number of our most successful businesses have emanated from this area, including PetSure, which is now the leading pet insurance provider in Australia,” Mr Enthoven said.

Hollard has named Orion Riggs to head the travel business, built over recent years to support white-label distribution partnerships and specialist underwriting agencies.

David Hall will become CEO of Hollard New Zealand.

“In the coming financial year, Hollard will exceed $1 billion in written premium and make further significant gains in market share across all our operations,” Mr Enthoven said.