insuranceNEWS.com.au - Life Insurance

Industry to draw up mental health assessment guide

Mon, 13 Oct 2025 03:26:58 GMT

A new assessment framework for mental health claims will be drafted following consultation with consumer advocates, medical specialists and other stakeholders, the Council of Australian Life Insurers announced today...

AFCA rejects allegation of ‘oppressive, invalid’ price rises

Mon, 13 Oct 2025 03:26:43 GMT

An insured who argued premium increases on his income protection policy were unjust has lost a dispute before the financial ombudsman...

‘Role model’ advisers win conference grants

Mon, 13 Oct 2025 03:26:27 GMT

The Council of Australian Life Insurers has named the winners in its annual grant program for women in financial advice...

NZ advice body launches AI course

Mon, 13 Oct 2025 03:26:12 GMT

Financial Advice New Zealand will run a course for members to learn about using artificial intelligence in their work...

Watchdog to examine overturned claims trends

Mon, 06 Oct 2025 03:35:10 GMT

The life insurance code monitor will hold an inquiry into claims outcomes, focusing on cases where decisions have been reversed following a complaint...

Cbus settles over payout delays

Mon, 06 Oct 2025 03:35:00 GMT

Industry superannuation fund Cbus and its administrator MUFG Retirement Solutions have settled a lawsuit over delays processing death benefits and other life insurance claims...

Code must deliver ‘real benefits’, review head says

Mon, 06 Oct 2025 03:34:43 GMT

Former regulator Peter Kell has started reviewing the life industry’s code of practice and expects to release a consultation paper this month...

Life specialist cops ban over ‘deceptive conduct’

Mon, 06 Oct 2025 03:34:34 GMT

An adviser has been hit with an eight-year ban from the financial services industry after regulators found he engaged in deceptive behaviour when submitting life insurance applications for clients...

Claimant’s ‘therapeutic’ work costs her TPD benefit

Mon, 06 Oct 2025 03:34:24 GMT

A woman who made a total and permanent disability claim but continued working has lost a dispute before the financial services ombudsman...

Resolution recruits finance chief

Mon, 06 Oct 2025 03:33:32 GMT

Resolution Life has appointed Jeff Davies as CFO, replacing Jonathan Moss, who will become chief technical officer...

St Andrew’s to buy industry admin provider

Mon, 06 Oct 2025 03:33:18 GMT

St Andrew’s Insurance Group says its purchase of Aegon Insights Australia will enhance its position in the life market...

Genetic results ban out for feedback

Mon, 29 Sep 2025 04:15:12 GMT

The federal government is consulting on draft laws banning the use of genetic test results in life insurance underwriting...

Super fund had to cancel cover, AFCA rules

Mon, 29 Sep 2025 04:14:32 GMT

The financial services ombudsman has backed an insurer that cancelled death benefit cover under the Protecting Your Super reforms without informing the policyholder...

ASIC removes adviser’s licence

Mon, 29 Sep 2025 04:14:22 GMT

The corporate regulator has cancelled a financial services licence after its holder failed to have Australian Financial Complaints Authority membership...

Super trustee penalised over coverage notifications

Mon, 29 Sep 2025 04:14:10 GMT

Fund trustee Retail Employees Superannuation has been hit with two infringement penalties totalling $37,560 for allegedly making false or misleading insurance representations to members...

Acenda TPD option offers ‘clarity, consistency’

Mon, 29 Sep 2025 04:13:52 GMT

Acenda has added to its total and permanent disability line-up with the launch of TPD Severity cover...

Cricket stars to speak at adviser conference

Mon, 29 Sep 2025 04:13:36 GMT

Retired cricketers Adam Gilchrist and Mel Jones will speak at the closing session of the Financial Advice Association Australia annual conference in November...

Review finds code breaches on mental illness

Mon, 22 Sep 2025 03:53:22 GMT

Some life insurers still apply blanket mental health exclusions, flouting the industry’s code of practice, a review has found...

AFCA seeks feedback on misrepresentation approach

Mon, 22 Sep 2025 03:53:06 GMT

The financial services ombudsman has drafted new guidance on its handling of life insurance disputes related to the duty to take reasonable care not to make misrepresentations...

Industry needs ‘different playbook’ for under-40s

Mon, 22 Sep 2025 03:52:47 GMT

About 68% of consumers aged under 40 in Australia and other advanced markets see life insurance as essential but are not acting on it, a report co-authored by consultant Capgemini has found...