insuranceNEWS.com.au - Life Insurance

Advisers urge senators to ‘carefully consider’ genetic test ban

Mon, 02 Feb 2026 00:35:49 GMT

Financial advisers say they still have doubts about proposed laws banning the use of genetic test results in life underwriting...

Insurer wrong to reject stroke survivor, ombudsman says

Mon, 02 Feb 2026 00:35:33 GMT

An insurer’s interpretation of its policy did not align with medical evidence when it refused to pay a crisis recovery benefit, the financial services ombudsman has ruled...

Acenda ‘consulting with our people’ on restructure

Mon, 02 Feb 2026 00:35:26 GMT

Acenda says it is “aligning” its business and expects to have a new structure in place by April...

‘New chapter’ for AIA group business

Mon, 02 Feb 2026 00:35:06 GMT

AIA has made key appointments and structural changes to its group insurance team...

Code of practice ‘adds to consumer woes’

Mon, 02 Feb 2026 00:32:34 GMT

Consumer advocates say the life industry code is “actively contributing” to problems facing policyholders and fails to meet community expectations...

Pacific Life Re appoints underwriting chief

Mon, 02 Feb 2026 00:31:55 GMT

Pacific Life Re says Jia Yi Tan has joined as global chief underwriting and claims officer, based in Singapore...

NZ advisers open annual awards

Mon, 02 Feb 2026 00:31:00 GMT

Nominations have opened for this year’s Financial Advice New Zealand Awards...

Advisers warn of ‘existential’ threat from CSLR charges

Mon, 15 Dec 2025 03:32:28 GMT

Financial Advice Association Australia fears members may pay more to cover the Compensation Scheme of Last Resort’s projected funding shortfall in 2026-27...

AMP reaches commissions lawsuit settlement

Mon, 15 Dec 2025 03:32:18 GMT

AMP has an in-principle agreement to settle an insurance commissions class action for $29 million, following proceedings launched in 2020 by Shine Lawyers and Piper Alderman...

Illness covered despite diagnosis after policy cancellation

Mon, 15 Dec 2025 03:32:06 GMT

A man who had symptoms of illness before he cancelled his policy was entitled to a payout, the financial services ombudsman has ruled...

TAL tweaks key retail product

Mon, 15 Dec 2025 03:31:41 GMT

TAL has updated its flagship Accelerated Protection retail offering with the launch of a total and permanent disability support option and new income protection arrangements...

Industry urged to improve support for Indigenous customers

Mon, 08 Dec 2025 03:34:40 GMT

The Life Code Compliance Committee has found gaps in support for Indigenous customers after a review of three insurers that represent two-thirds of the market...

No refund for ‘understandably upset’ funeral policyholder

Mon, 08 Dec 2025 03:34:33 GMT

A customer who paid more in funeral insurance premiums than she could receive in benefits has lost her bid for a refund...

Regulator reveals financial adviser exam results

Mon, 08 Dec 2025 03:34:25 GMT

The Australian Securities and Investments Commission says 308 people sat last month’s financial adviser exams and 67.5% of them passed...

NZ adviser ‘misled clients’ for commission benefit

Mon, 08 Dec 2025 03:34:03 GMT

Christchurch-based Hope Group Limited’s licence has been cancelled after regulators found “serious conduct issues” involving its sole director and financial adviser Junpu Wang...

TAL rolls out client dashboard

Mon, 08 Dec 2025 03:33:39 GMT

TAL has launched a digital tool to help advisers manage their clients’ policies...

Investment, risk product results drag on sector profit

Mon, 01 Dec 2025 04:07:18 GMT

The life industry reported lower earnings in the September quarter as investment returns slumped and key risk products performed weakly...

Senators weigh genetic test ban

Mon, 01 Dec 2025 04:07:12 GMT

Legislation outlawing the use of genetic test results in life underwriting will be examined by senators after being introduced in federal parliament last week...

Cbus trustee penalised $23.5 million for claims delays

Mon, 01 Dec 2025 04:07:05 GMT

Superannuation fund trustee United Super has copped a $23.5 million penalty over delays processing death and disability insurance claims...

Licence frozen over ‘key person’ breach

Mon, 01 Dec 2025 04:06:55 GMT

Focused Financial Advice’s licence has been temporarily suspended after it failed to notify the corporate regulator of changes to its “key person and responsible manager” arrangement...