insuranceNEWS.com.au - Life Insurance

Court wipes out AFCA ruling in TPD tussle

Mon, 09 Feb 2026 03:38:09 GMT

The Federal Court has overturned an ombudsman’s decision on the date of disablement for calculating a woman’s TPD payment, finding in favour of the insurer...

Rights advocates, researcher flag flaws in genetic test ban

Mon, 09 Feb 2026 03:37:55 GMT

The Australian Human Rights Commission remains concerned about several aspects of the proposed ban on using genetic test results in life underwriting...

Advisers call for recovery ‘friend’ to aid compensation scheme

Mon, 09 Feb 2026 03:37:45 GMT

A federally funded recovery program should be created to make the Compensation Scheme of Last Resort more sustainable, financial advisers say...

Insurer told to restore cover after cancellation mix-up

Mon, 09 Feb 2026 03:36:58 GMT

A man who cancelled his income protection insurance without realising he would also end his critical illness cover has won a battle to have the policy reinstated...

Advisers urge senators to ‘carefully consider’ genetic test ban

Mon, 02 Feb 2026 00:35:49 GMT

Financial advisers say they still have doubts about proposed laws banning the use of genetic test results in life underwriting...

Insurer wrong to reject stroke survivor, ombudsman says

Mon, 02 Feb 2026 00:35:33 GMT

An insurer’s interpretation of its policy did not align with medical evidence when it refused to pay a crisis recovery benefit, the financial services ombudsman has ruled...

Acenda ‘consulting with our people’ on restructure

Mon, 02 Feb 2026 00:35:26 GMT

Acenda says it is “aligning” its business and expects to have a new structure in place by April...

‘New chapter’ for AIA group business

Mon, 02 Feb 2026 00:35:06 GMT

AIA has made key appointments and structural changes to its group insurance team...

Code of practice ‘adds to consumer woes’

Mon, 02 Feb 2026 00:32:34 GMT

Consumer advocates say the life industry code is “actively contributing” to problems facing policyholders and fails to meet community expectations...

Pacific Life Re appoints underwriting chief

Mon, 02 Feb 2026 00:31:55 GMT

Pacific Life Re says Jia Yi Tan has joined as global chief underwriting and claims officer, based in Singapore...

NZ advisers open annual awards

Mon, 02 Feb 2026 00:31:00 GMT

Nominations have opened for this year’s Financial Advice New Zealand Awards...

Advisers warn of ‘existential’ threat from CSLR charges

Mon, 15 Dec 2025 03:32:28 GMT

Financial Advice Association Australia fears members may pay more to cover the Compensation Scheme of Last Resort’s projected funding shortfall in 2026-27...

AMP reaches commissions lawsuit settlement

Mon, 15 Dec 2025 03:32:18 GMT

AMP has an in-principle agreement to settle an insurance commissions class action for $29 million, following proceedings launched in 2020 by Shine Lawyers and Piper Alderman...

Illness covered despite diagnosis after policy cancellation

Mon, 15 Dec 2025 03:32:06 GMT

A man who had symptoms of illness before he cancelled his policy was entitled to a payout, the financial services ombudsman has ruled...

TAL tweaks key retail product

Mon, 15 Dec 2025 03:31:41 GMT

TAL has updated its flagship Accelerated Protection retail offering with the launch of a total and permanent disability support option and new income protection arrangements...

Industry urged to improve support for Indigenous customers

Mon, 08 Dec 2025 03:34:40 GMT

The Life Code Compliance Committee has found gaps in support for Indigenous customers after a review of three insurers that represent two-thirds of the market...

No refund for ‘understandably upset’ funeral policyholder

Mon, 08 Dec 2025 03:34:33 GMT

A customer who paid more in funeral insurance premiums than she could receive in benefits has lost her bid for a refund...

Regulator reveals financial adviser exam results

Mon, 08 Dec 2025 03:34:25 GMT

The Australian Securities and Investments Commission says 308 people sat last month’s financial adviser exams and 67.5% of them passed...

NZ adviser ‘misled clients’ for commission benefit

Mon, 08 Dec 2025 03:34:03 GMT

Christchurch-based Hope Group Limited’s licence has been cancelled after regulators found “serious conduct issues” involving its sole director and financial adviser Junpu Wang...

TAL rolls out client dashboard

Mon, 08 Dec 2025 03:33:39 GMT

TAL has launched a digital tool to help advisers manage their clients’ policies...