insuranceNEWS.com.au - InsurtechGeneral insurance and financial services news from Australia and around the worldhttps://www.insurancenews.com.au/en-auGulf widens between innovators, laggardshttps://www.insurancenews.com.au/insurtech/gulf-widens-between-innovators-laggardshttps://www.insurancenews.com.au/insurtech/gulf-widens-between-innovators-laggards<p>Corporate &ldquo;cultural inertia&rdquo; is a major barrier to innovation and migration to modern, modular technology, a report from Insurtech Australia and Ernst &amp; Young says...</p>Mon, 08 Dec 2025 03:41:28 GMTAI tools trigger ‘massive drop’ in customer disputes at BizCoverhttps://www.insurancenews.com.au/insurtech/ai-tools-trigger-massive-drop-in-customer-disputes-at-biz-coverhttps://www.insurancenews.com.au/insurtech/ai-tools-trigger-massive-drop-in-customer-disputes-at-biz-cover<p>BizCover says artificial intelligence is improving its operational and customer outcomes, including a reduction in internal dispute resolution cases...</p>Mon, 08 Dec 2025 03:41:22 GMTIAG acts to end claims ‘triangle of confusion’https://www.insurancenews.com.au/insurtech/iag-acts-to-end-claims-triangle-of-confusionhttps://www.insurancenews.com.au/insurtech/iag-acts-to-end-claims-triangle-of-confusion<p>Brisbane insurtech Codafication&rsquo;s platform has been selected to manage IAG property claims...</p>Mon, 08 Dec 2025 03:41:04 GMTLloyd’s hauls cargo theft coverage into cyber erahttps://www.insurancenews.com.au/insurtech/lloyd-s-hauls-cargo-theft-coverage-into-cyber-erahttps://www.insurancenews.com.au/insurtech/lloyd-s-hauls-cargo-theft-coverage-into-cyber-era<p>Lloyd&rsquo;s Market Association has introduced an endorsement that &ldquo;ensures [physical] theft remains a covered peril under marine cargo policies&rdquo; when related to a cyber breach, according to Salt Marine Risks...</p>Mon, 08 Dec 2025 03:39:48 GMTManilla base gives Xceedance clients ‘follow the sun’ supporthttps://www.insurancenews.com.au/insurtech/manilla-base-gives-xceedance-clients-follow-the-sun-supporthttps://www.insurancenews.com.au/insurtech/manilla-base-gives-xceedance-clients-follow-the-sun-support<p>Xceedance has opened a hub in Manila to provide 24-hour support to more than 350 clients worldwide...</p>Mon, 08 Dec 2025 03:39:15 GMTHackers, AI rate among leading threats to industryhttps://www.insurancenews.com.au/insurtech/hackers-ai-rate-among-leading-threats-to-industryhttps://www.insurancenews.com.au/insurtech/hackers-ai-rate-among-leading-threats-to-industry<p>Cyber, technology and AI risks are &ldquo;accelerating at a speed we haven&rsquo;t seen before in the insurance industry&rdquo;, according to PwC...</p>Mon, 01 Dec 2025 04:01:44 GMTDXC honours new wave of innovatorshttps://www.insurancenews.com.au/insurtech/dxc-honours-new-wave-of-innovatorshttps://www.insurancenews.com.au/insurtech/dxc-honours-new-wave-of-innovators<p>Three insurtechs won awards at this year&rsquo;s DXC Invitational contest for late-stage start-ups and scale-ups...</p>Mon, 01 Dec 2025 04:01:35 GMTPitchLIVE looks for next big thinghttps://www.insurancenews.com.au/insurtech/pitch-live-looks-for-next-big-thinghttps://www.insurancenews.com.au/insurtech/pitch-live-looks-for-next-big-thing<p>The InsurtechLIVE26 pitch competition is open for applications until January 21...</p>Mon, 01 Dec 2025 04:01:25 GMTFolio wins start-up awardhttps://www.insurancenews.com.au/insurtech/folio-wins-start-up-awardhttps://www.insurancenews.com.au/insurtech/folio-wins-start-up-award<p>Broker-first software as a service start-up Folio won insurtech of the year at last week&rsquo;s New Zealand Insurance Industry Awards...</p>Mon, 01 Dec 2025 04:01:15 GMTAI trial provides blueprint for future, Allianz sayshttps://www.insurancenews.com.au/insurtech/ai-trial-provides-blueprint-for-future-allianz-sayshttps://www.insurancenews.com.au/insurtech/ai-trial-provides-blueprint-for-future-allianz-says<p>Allianz has used agentic AI for the first time to better manage Australian food spoilage claims and is now looking to roll out the tech to other countries and product lines...</p>Mon, 24 Nov 2025 04:13:10 GMTNation’s start-ups advance from ‘hustle to confidence’https://www.insurancenews.com.au/insurtech/nation-s-start-ups-advance-from-hustle-to-confidencehttps://www.insurancenews.com.au/insurtech/nation-s-start-ups-advance-from-hustle-to-confidence<p>Insurtech Australia&rsquo;s annual survey of more than 100 members has found many start-ups have increased revenue, added capital from private investors and entered new markets...</p>Mon, 24 Nov 2025 04:13:02 GMTID security crucial for cyber insurershttps://www.insurancenews.com.au/insurtech/id-security-crucial-for-cyber-insurershttps://www.insurancenews.com.au/insurtech/id-security-crucial-for-cyber-insurers<p>Cloud platform Delinea says insurers are placing greater importance on businesses&rsquo; ability to manage user identity and security...</p>Mon, 24 Nov 2025 04:12:53 GMTCustomers keen but cautious on GenAI, research findshttps://www.insurancenews.com.au/insurtech/customers-keen-but-cautious-on-gen-ai-research-findshttps://www.insurancenews.com.au/insurtech/customers-keen-but-cautious-on-gen-ai-research-finds<p>About 80% of insurance customers approve or are neutral about insurers using generative AI in their interactions, according to a Geneva Association study...</p>Mon, 24 Nov 2025 02:21:53 GMTCPA calls for cybersecurity investments to follow AI boomhttps://www.insurancenews.com.au/insurtech/cpa-calls-for-cybersecurity-investments-to-follow-ai-boomhttps://www.insurancenews.com.au/insurtech/cpa-calls-for-cybersecurity-investments-to-follow-ai-boom<p>Accounting body CPA Australia has warned that increased adoption of artificial intelligence will bring a wave of heightened risk if financial businesses fail to provide matching cybersecurity support...</p>Mon, 17 Nov 2025 03:50:36 GMTCryptographic security keys ‘lock out human weakness’https://www.insurancenews.com.au/insurtech/cryptographic-security-keys-lock-out-human-weaknesshttps://www.insurancenews.com.au/insurtech/cryptographic-security-keys-lock-out-human-weakness<p>Insurers are being urged to ditch legacy authentication methods such as passwords and SMS two-factor authentication that can be intercepted, phished or stolen...</p>Mon, 17 Nov 2025 03:50:28 GMTSSP Asia-Pacific MD takes wider rolehttps://www.insurancenews.com.au/insurtech/ssp-asia-pacific-md-takes-wider-rolehttps://www.insurancenews.com.au/insurtech/ssp-asia-pacific-md-takes-wider-role<p>Stuart Redfearn has been promoted to the global role of MD &ndash; insurer at software group SSP, based in the UK...</p>Mon, 17 Nov 2025 03:50:13 GMTDAS rural property data on Guidewire interfacehttps://www.insurancenews.com.au/insurtech/das-rural-property-data-on-guidewire-interfacehttps://www.insurancenews.com.au/insurtech/das-rural-property-data-on-guidewire-interface<p>Rural insurers can now integrate Digital Agriculture Services&rsquo; satellite-derived data sets directly within Guidewire&rsquo;s PolicyCenter platform...</p>Mon, 17 Nov 2025 03:50:03 GMTInvestors shy away from ‘high-risk’ mega-roundshttps://www.insurancenews.com.au/insurtech/investors-shy-away-from-high-risk-mega-roundshttps://www.insurancenews.com.au/insurtech/investors-shy-away-from-high-risk-mega-rounds<p>Global insurtech funding totalled $US1.01 billion ($1.57 billion) in the third quarter, down 8% from the second quarter...</p>Mon, 10 Nov 2025 03:34:47 GMTClaims automation can be ‘risk multiplier’https://www.insurancenews.com.au/insurtech/claims-automation-can-be-risk-multiplierhttps://www.insurancenews.com.au/insurtech/claims-automation-can-be-risk-multiplier<p>Automation designed to streamline claims handling can inadvertently introduce risks such as communication failures and lack of alignment between teams, the Australian Financial Complaints Authority warns...</p>Mon, 10 Nov 2025 03:34:39 GMTContest offers chance to pitch in with DXChttps://www.insurancenews.com.au/insurtech/contest-offers-chance-to-pitch-in-with-dxchttps://www.insurancenews.com.au/insurtech/contest-offers-chance-to-pitch-in-with-dxc<p>DXC Technology is inviting insurtech start-ups to enter its Invitational competition, involving a series of online workshops and a pitch contest...</p>Mon, 10 Nov 2025 03:34:25 GMT