insuranceNEWS.com.au - Daily

Insurers praised for adding non-binary option

Tue, 09 Dec 2025 05:16:43 GMT

Diversity Council Australia has applauded NRMA Insurance and Allianz for enabling motor customers to select non-binary as their gender, despite recent criticism over pricing...

Tower handed $6 million penalty for discount failures

Tue, 09 Dec 2025 05:16:26 GMT

New Zealand insurer Tower has been penalised $NZ7 million ($6.1 million) for failing to pass on premium savings to customers under its multipolicy discount program...

State’s WorkCover premium frozen after fraud blitz

Tue, 09 Dec 2025 05:16:13 GMT

A “zero-tolerance” crackdown on fraudulent workers’ compensation claims recovered more than $250,000 in Queensland in 2024-25, and premiums will be unchanged this year...

Customer denied flood cover refund after verbal opt-out

Tue, 09 Dec 2025 05:15:20 GMT

A homeowner who said she was charged more than $11,000 for flood cover she did not want has lost a refund dispute because she did not properly inform her insurer she was opting out...

Steadfast shares rally as broker deals in focus

Fri, 05 Dec 2025 05:12:02 GMT

Steadfast shares continue to trade at a level that could make the company a takeover target, analysts say, after a newspaper report suggested a private equity firm is interested in a possible buyout...

IAG recruits North American exec for NZ leadership role

Fri, 05 Dec 2025 05:11:53 GMT

IAG has appointed Phillip Gibson as New Zealand CEO after announcing last month that Amanda Whiting will return to Australia...

Government re-examines add-on exemptions

Fri, 05 Dec 2025 04:54:28 GMT

Treasury is reviewing exemptions from add-on insurance rules introduced after the Hayne royal commission to prevent high-pressure sales tactics causing consumer harm...

Ombudsman finds holes in dentist covid claim

Fri, 05 Dec 2025 04:40:22 GMT

A dental business earning most of its profits by organising professional development events will have a covid-related claim paid – but only for losses relating to its Brisbane practice...

Liberty leadership revamp ‘drives underwriting excellence’

Thu, 04 Dec 2025 05:29:29 GMT

Liberty Specialty Markets has made changes to its Australian underwriting team as part of a broader Asia-Pacific leadership shake-up...

Tech tool aims to speed whiplash recovery

Thu, 04 Dec 2025 05:25:19 GMT

Allianz has embedded a whiplash care program in its compulsory third party case management process after finding it can help people recover faster...

Crime ‘seen as cost of doing business’ for farmers

Thu, 04 Dec 2025 05:21:27 GMT

About 90% of NSW farmers have experienced crime on their properties and 30% have been hit seven or more times, data shows...

Insurer penalised for refusing to give up call recordings

Thu, 04 Dec 2025 05:20:18 GMT

The financial services ombudsman has ordered Auto & General to pay $1500 compensation to a storm damage claimant for failing to respond to her requests for information...

Probe reveals failings in building insurance claims handling

Wed, 03 Dec 2025 05:07:58 GMT

Victoria’s domestic building insurance scheme “fell short” when handling complex claims, especially for homeowners whose properties had defects, an investigation has found...

Ombudsman staffs up for scam service launch

Wed, 03 Dec 2025 04:51:03 GMT

The Australian Financial Complaints Authority is seeking four senior executives as it develops the world’s first scams ombudsman service...

Driver hit with turbo charge as engine claim breaks down

Wed, 03 Dec 2025 04:38:46 GMT

A motorist who drove through floodwater has lost a dispute over engine damage after his car trouble was blamed on improper tuning by a mechanic...

INsight podcast: what next after AUB buyout talks fail?

Wed, 03 Dec 2025 03:54:38 GMT

The collapsed private equity bid to take over AUB Group is the main item discussed in the latest episode of the Insurance News podcast...

‘It will be refined’: insurers respond to non-binary pricing row

Tue, 02 Dec 2025 05:10:34 GMT

Motor insurers that have introduced an option for customers to identify as non-binary say pricing will be adjusted as evidence is gathered, after mainstream media questioned the logic of current discounts...

AI to slash workforces as talent fears grow, exec survey finds

Tue, 02 Dec 2025 05:09:50 GMT

A survey of insurance leaders has found wide agreement that artificial intelligence will lead to staff headcounts being cut substantially in coming years...

La Nina is here again, but maybe not for long

Tue, 02 Dec 2025 05:09:35 GMT

Climate indicators show a La Nina system has emerged, according to the Bureau of Meteorology...

Insurer ordered to look again at church’s holey roof

Tue, 02 Dec 2025 05:08:46 GMT

Ansvar has lost a dispute over whether about $200,000 of hail damage to a church happened in 2012 or just two years ago...