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‘Patch frenzy’: PHP web security panic may bring BI claims

Thu, 22 Oct 2026 05:23:10 GMT

Insurers are waiting to see if claims emerge after organisations shut down websites this week due to a flaw in the PHP programming language that runs 70% of the internet...

AFCA warns on AI submissions as complaints surge to new record

Thu, 22 Oct 2026 05:19:31 GMT

The industry ombudsman has warned the use of artificial intelligence to lodge complaints could hinder its resolution processes, after caseloads reached record volumes in 2025-26...

IAG meeting expectations, Hawkins tells investors

Thu, 22 Oct 2026 05:19:16 GMT

IAG says positive momentum continued in the first quarter and it is on track to deliver earnings guidance for this financial year while pursuing efficiencies to keep insurance affordable...

Insurer pays price for missing toilet break

Thu, 22 Oct 2026 05:14:31 GMT

An elderly property owner who made a 550km round trip to investigate a water leak after an insurer’s tradesman failed to find the source has been awarded $5000 compensation for claim mismanagement...

INsight podcast: all happening at NIBA Convention

Thu, 22 Oct 2026 05:03:39 GMT

All the action from the NIBA Convention is the lead item discussed on the latest Insurance News podcast...

Adoption ‘the next step’ as most brokers dabble with AI

Thu, 22 Oct 2026 01:20:07 GMT

More than 90% of brokers have experimented with AI but only one-quarter have embedded it into their core operations, research from the National Insurance Brokers Association finds...

Clients’ AI ‘superpowers’ doing ‘more harm than good’

Thu, 22 Oct 2026 01:19:55 GMT

Customers are increasingly using AI to examine wordings and pose questions to brokers, and intermediaries say it is adding significant delay in critical areas...

Insureds pocketing savings in soft market, Marsh says

Thu, 22 Oct 2026 01:19:47 GMT

Market conditions are allowing businesses to enhance their risk coverage, Marsh says, as commercial insurance rates continue to slide...

Sour grapes produce a bitter finish for winemaker

Thu, 22 Oct 2026 01:10:03 GMT

An insurer was right to reject a winemaker’s claim for oil-contaminated grapes because neither the vineyard nor a bin holding the fruit was a “temporary storage facility”, according to a dispute ruling...

ARs have growing role in advice sector, NIBA finds

Thu, 22 Oct 2026 01:09:45 GMT

The authorised representative sector is becoming larger, more established and increasingly influential, a National Insurance Brokers Association research report says...

Rate moderation shakes up liability market

Thu, 22 Oct 2026 01:05:18 GMT

Australia’s liability insurance market has entered a “new phase” after years of rate strengthening and positive underwriting outcomes, according to a KPMG analysis of a regulator’s data...

‘Remembered with fondness’: tributes to senior loss adjuster

Thu, 22 Oct 2026 01:04:48 GMT

vrs ANA has shared its “heartfelt thoughts and sincere condolences” after the death of senior loss adjuster Jon Hill...

Austbrokers salutes top performers

Thu, 22 Oct 2026 00:53:46 GMT

AEI Insurance Broking Group’s Matthew Estwick has won this year’s Tim Wedlock Young Broker Award, named after the company’s late executive chairman...

Bombing survivor, media figure headline Steadfast conference

Thu, 22 Oct 2026 00:53:21 GMT

Steadfast Group has announced the keynote speakers for next year’s convention...

ICA submits new code for regulator’s approval

Thu, 22 Oct 2026 00:52:58 GMT

The Insurance Council of Australia has sent its revised code of practice to the corporate regulator for approval, following consultations on the draft document...

Arch adds senior casualty underwriter

Thu, 22 Oct 2026 00:52:15 GMT

Arch Insurance Australia has appointed Shawn Jarman as senior casualty underwriter, based in Melbourne...

Property line a driver as commercial pricing continues to slide

Wed, 21 Oct 2026 05:24:36 GMT

Australian commercial insurance rates recorded a double-digit fall for the sixth straight quarter in the July-September period, cratering 12% in Marsh’s latest market index...

AUB to acquire Aon underwriting agency

Wed, 21 Oct 2026 05:20:11 GMT

AUB Group has struck an agreement to buy Aon’s One Underwriting Australia, strengthening its agencies offering...

Zurich, Liberty, NTI earn intermediary accolades

Wed, 21 Oct 2026 05:15:02 GMT

Zurich has won NIBA’s large general insurer award, with NTI crowned best underwriting agency and Liberty the top specialty insurer for the sixth straight year...

NIBA names top broker, rising star as 2026 awards wrap up

Wed, 21 Oct 2026 05:12:05 GMT

Alison Gemmell and Alyssa Sanfilippo took top honours at the NIBA Convention this week...