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Sterling names leader for ‘new chapter’ as veteran MD signs off

Wed, 22 Jul 2026 06:22:54 GMT

Sterling Insurance MD and chair Tony Parington will leave at the end of this month after 23 years with the specialist underwriting agency...

Tower hires finance chief

Wed, 22 Jul 2026 06:22:15 GMT

New Zealand insurer Tower has appointed Len Elikhis as CFO, subject to regulatory approvals...

Toys, not trees, the root cause of sewage spill

Wed, 22 Jul 2026 06:21:07 GMT

Hollard has been ordered to pay a home cover claim after the industry ombudsman backed a mother’s assertion that a sewage backflow was triggered by her children’s toys getting stuck down a drain...

INsight podcast: the silent AI time bomb

Wed, 22 Jul 2026 06:19:55 GMT

The “unpriced and invisible” threat posed by rapidly developing agentic AI is among the main topics up for discussion on this week’s Insurance News podcast...

Customer advocates attack ‘trust deficit’ in insurers’ code redraft

Tue, 21 Jul 2026 06:32:37 GMT

Consumer groups have issued a 10-point plan they say will address flaws in the proposed updated General Insurance Code of Practice...

Curium conference examines compliance in ‘world of shocks’

Tue, 21 Jul 2026 06:08:21 GMT

The Curium Risk and Compliance Summit will return in September with the theme From Uncertainty to Confidence...

This means war: AFCA backs travel insurer’s Red Sea rejection

Tue, 21 Jul 2026 06:08:10 GMT

A travel insurer was entitled to use its war and violence exclusion to reject a claim for a cancelled cruise in the Red Sea after the tour operator cited “ongoing unrest” in the region, the industry ombudsman has ruled...

Podcast hears from UAC’s class of ’26

Tue, 21 Jul 2026 06:07:26 GMT

An Insurance News special podcast features interviews with the experts behind the inaugural Underwriting Agencies Council Leadership Academy...

Allianz revamps farm cover

Mon, 20 Jul 2026 05:17:13 GMT

Allianz Australia has reviewed its farm pack insurance to make it “simpler, with more relevant cover”...

Raise takes Cover Genius valuation to $2.7 billion

Mon, 20 Jul 2026 05:17:06 GMT

Embedded insurance giant Cover Genius has completed a $US100 million ($143.79 million) capital raise it says will advance its global expansion and “AI-first” platform...

QBE, Blue Zebra extend motor partnership

Mon, 20 Jul 2026 05:16:43 GMT

Blue Zebra has secured a new motor underwriting agreement with capacity provider QBE after the pact signed last year expired...

Industry urged to collaborate on ‘agent economy’ risk

Mon, 20 Jul 2026 05:07:04 GMT

The speed of AI development has made its risk largely unpriced and invisible, and it is a time bomb for insurers, a new report says...

AFCA sets bar for benefit recovery in IP row

Mon, 20 Jul 2026 04:54:38 GMT

Recovery of paid benefits is a “significant step” and “only available to an insurer in extraordinary circumstances”, the financial services ombudsman says in a dispute ruling...

Insurer called out over failure to connect with rejected applicants

Mon, 20 Jul 2026 04:54:29 GMT

The industry has been reminded to contact customers through multiple channels after a life insurer failed to notify applicants of its decisions not to offer cover...

Advisers slam ‘crippling’ ASIC levy

Mon, 20 Jul 2026 04:54:22 GMT

Financial Advice Association Australia has hit out at the corporate regulator over a projected rise in 2025-26 levies...

CALI renews push for advice reforms

Mon, 20 Jul 2026 04:54:12 GMT

Only one in three Australians understands their life insurance and the benefits provided, a survey by the industry peak body has found...

Insurer sorry for ‘customer service failure’ affecting transgender woman

Mon, 20 Jul 2026 04:53:22 GMT

An insurer has apologised to a transgender woman who criticised financial services companies over the challenges she faced trying to update her personal details...

Code committee to reveal findings on vulnerability measures

Mon, 20 Jul 2026 04:52:57 GMT

The General Insurance Code Governance Committee says it will soon release findings from its inquiry into the industry’s handling of temporary accommodation for vulnerable customers...

Injured farm worker wins payout battle

Mon, 20 Jul 2026 04:52:34 GMT

WorkCover Queensland must indemnify a man injured while repairing a tractor after an appeals court found he was employed by a family company even though there was no written employment contract...

Aon flags new wave of demand for M&A protection

Mon, 20 Jul 2026 04:52:25 GMT

Disclosure failures, financial statement inaccuracies, compliance breaches and tax exposure are all driving growth in transactional risk insurance, according to Aon...