insuranceNEWS.com.au - All news

Insurers praised for adding non-binary option

Tue, 09 Dec 2025 05:16:43 GMT

Diversity Council Australia has applauded NRMA Insurance and Allianz for enabling motor customers to select non-binary as their gender, despite recent criticism over pricing...

Tower handed $6 million penalty for discount failures

Tue, 09 Dec 2025 05:16:26 GMT

New Zealand insurer Tower has been penalised $NZ7 million ($6.1 million) for failing to pass on premium savings to customers under its multipolicy discount program...

State’s WorkCover premium frozen after fraud blitz

Tue, 09 Dec 2025 05:16:13 GMT

A “zero-tolerance” crackdown on fraudulent workers’ compensation claims recovered more than $250,000 in Queensland in 2024-25, and premiums will be unchanged this year...

Customer denied flood cover refund after verbal opt-out

Tue, 09 Dec 2025 05:15:20 GMT

A homeowner who said she was charged more than $11,000 for flood cover she did not want has lost a refund dispute because she did not properly inform her insurer she was opting out...

‘Significant loss’: scores of homes burn in NSW, Tasmania

Mon, 08 Dec 2025 04:22:31 GMT

Weekend bushfires destroyed 20 homes in NSW and 19 on Tasmania’s east coast...

Code watchdog sees improvement in use of experts

Mon, 08 Dec 2025 04:22:21 GMT

Insurers have improved their oversight of external experts after an inquiry last year highlighted shortcomings, the industry code governance committee says...

Tunneller payout sets precedent for dust disease cases

Mon, 08 Dec 2025 03:47:59 GMT

A silicosis sufferer has won $2.4 million in damages and compensation in an Australian-first legal ruling for a tunneller with the disease...

‘Opportunity for growth’ as cyber delivers profit

Mon, 08 Dec 2025 03:47:52 GMT

The cyber insurance market achieved a $17 million underwriting gain in the September quarter, little changed from $18 million a year earlier, Australian Prudential Regulation Authority data shows...

Compensation cost an insured loss, court rules

Mon, 08 Dec 2025 03:47:44 GMT

A property developer has won a court appeal against AIG’s decision to reject its claim for a loss from a land sale...

Financial crash, tech troubles worry executives

Mon, 08 Dec 2025 03:47:35 GMT

Australian business leaders fear an economic downturn, labelling it the top threat facing the nation in the next two years, according to a major survey...

Edgewise takes on Whitbread commercial, domestic portfolios

Mon, 08 Dec 2025 03:44:16 GMT

Whitbread Insurance Brokers has sold its commercial and domestic lines operations to another Steadfast-backed business, Edgewise Insurance Brokers, for an undisclosed amount...

Lockton recruits key managers

Mon, 08 Dec 2025 03:43:19 GMT

Four broking leaders are joining Lockton as the business moves to replace departing staff...

Aon adds Asia-Pacific COO

Mon, 08 Dec 2025 03:42:18 GMT

Ben Jones has been appointed Aon Asia-Pacific COO, based in Singapore...

IAG's new NZ leader ‘energised by challenge’

Mon, 08 Dec 2025 03:41:59 GMT

A North American executive with a “track record in successfully executing on business strategy to deliver to customers and brokers” will take the reins at IAG New Zealand...

Gulf widens between innovators, laggards

Mon, 08 Dec 2025 03:41:28 GMT

Corporate “cultural inertia” is a major barrier to innovation and migration to modern, modular technology, a report from Insurtech Australia and Ernst & Young says...

AI tools trigger ‘massive drop’ in customer disputes at BizCover

Mon, 08 Dec 2025 03:41:22 GMT

BizCover says artificial intelligence is improving its operational and customer outcomes, including a reduction in internal dispute resolution cases...

IAG acts to end claims ‘triangle of confusion’

Mon, 08 Dec 2025 03:41:04 GMT

Brisbane insurtech Codafication’s platform has been selected to manage IAG property claims...

Lloyd’s hauls cargo theft coverage into cyber era

Mon, 08 Dec 2025 03:39:48 GMT

Lloyd’s Market Association has introduced an endorsement that “ensures [physical] theft remains a covered peril under marine cargo policies” when related to a cyber breach, according to Salt Marine Risks...

Manilla base gives Xceedance clients ‘follow the sun’ support

Mon, 08 Dec 2025 03:39:15 GMT

Xceedance has opened a hub in Manila to provide 24-hour support to more than 350 clients worldwide...

A year in stories: your favourite articles from 2025

Mon, 08 Dec 2025 03:34:52 GMT

There has been a steady flow of significant news stories this year, and the team at insuranceNEWS.com.au has already published more than 2700 articles...