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Sedgwick shares claims lessons from year of catastrophes

Thu, 15 Oct 2026 05:31:44 GMT

Preparation and people on the ground are crucial for insurers when handling natural disasters, according to claims manager Sedgwick...

Arteva boss takes group role as Hunter chief to retire

Thu, 15 Oct 2026 05:30:26 GMT

Hunter Premium Funding CEO Brad Bartlem is retiring after 26 years with the business, which operates across Australia and New Zealand...

Exclusions scupper ANZ class action claim

Thu, 15 Oct 2026 05:21:37 GMT

ANZ Bank has lost legal action aiming to make a group of 26 insurers and Lloyd’s syndicates cover its costs from settling two class actions...

Recycling business charged after worker injured by explosion

Thu, 15 Oct 2026 05:16:22 GMT

Victoria’s WorkSafe is taking a scrap recycling business to court after a worker was seriously injured in an explosion...

‘AI is great – but be careful’: watch our webinar on communication fixes

Thu, 15 Oct 2026 03:54:04 GMT

Artificial intelligence can transform insurer communications, but the technology must be treated with appropriate care and have human oversight, an Insurance News webinar was told...

Claim denial over driving offences doesn’t add up

Thu, 15 Oct 2026 02:24:26 GMT

An insurer has been ordered to reinstate a commercial motor policy and reassess a truck vandalism claim after failing to prove the policyholder breached its duty of disclosure around driving offences...

Final broker code ‘better for feedback’

Thu, 15 Oct 2026 01:31:04 GMT

The National Insurance Brokers Association says the updated code of practice, to be launched at next week’s annual convention, includes 21 clauses changed between the draft and the final version...

NZ brokers flag growing demand for perils advice

Thu, 15 Oct 2026 01:30:47 GMT

New Zealand brokers are reporting increased client demand for natural hazard advice as disasters and climate change make insurance harder to place...

Howden recruits technical and claims chief

Thu, 15 Oct 2026 01:14:09 GMT

Howden has appointed former Marsh executive Catherine Osborne as head of technical and claims...

Insurer delays exacerbated damage after farm flood, AFCA finds

Thu, 15 Oct 2026 01:13:42 GMT

The industry ombudsman has ordered an insurer to pay almost $432,000 to policyholders whose farmhouse was flooded in 2022, finding delays in handling the claim contributed to the property’s deterioration and mould growth...

SRG widens Australian footprint with Perth office

Thu, 15 Oct 2026 01:13:03 GMT

Specialist Risk Group has entered the WA market, opening an office in Perth as it continues a national expansion following its February launch in Australia...

Howden expands sport and entertainment team

Thu, 15 Oct 2026 01:12:42 GMT

Howden has appointed Simon Calabrese as head of entertainment and leisure following a recruitment drive in the team...

NIH appoints retail and commercial manager

Thu, 15 Oct 2026 01:12:19 GMT

Network Insurance House says Nicole Coleby will join the brokerage as retail and commercial GM on January 18, bringing operational management, strategic transformation and partner distribution experience...

AEI calls for graduate program applicants

Thu, 15 Oct 2026 01:12:11 GMT

AEI Insurance Broking is inviting expressions of interest in its graduate program for next year...

Javln tool ‘tracks the business brokers are chasing’

Thu, 15 Oct 2026 01:11:51 GMT

Insurance technology group Javln has unveiled a customer relationship management tool called Clients...

An ice bonus for adventurer who was misled and missed sled

Wed, 14 Oct 2026 05:11:10 GMT

An insurer has been ordered to increase a compensation offer after incorrectly telling a traveller her policy did not cover a pre-booked husky sledding tour in Finland...

IAG makes fresh pledges in push to seal RAC deal

Wed, 14 Oct 2026 05:10:27 GMT

IAG has proposed selling its NRMA Insurance home and motor portfolio renewal rights in WA and investing $20 million in resilience initiatives to assure the competition regulator its planned RAC acquisition is in the public interest...

Advice group cops $1.3m ‘sting’ over cyber failings

Wed, 14 Oct 2026 04:56:02 GMT

Financial advice group Fortnum Private Wealth has been fined $1.35 million over cybersecurity lapses including a data breach in 2022 that affected more than 9000 clients...

Winds of change: Suncorp data reveals shift in storm hotspots

Wed, 14 Oct 2026 04:55:16 GMT

Severe storm damage hotspots have shifted across most states over the past five years, according to Suncorp claims data...

INsight podcast: Hollard’s good faith fine and what it means

Wed, 14 Oct 2026 04:48:05 GMT

A $2 million fine imposed on Hollard for claim handling failures is one of the main topics discussed on the latest Insurance News podcast...