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NSW inquiry calls for ESL reform submissions

Fri, 01 May 2026 06:12:06 GMT

A NSW parliamentary inquiry into removing the insurance-based emergency services levy has called for submissions on an options paper with five alternative models...

Review proposes tougher ACT strata disclosure

Fri, 01 May 2026 05:55:11 GMT

An ACT parliamentary review has recommended strengthening strata manager commission disclosures and weighing a NSW inquiry model, while also proposing action to address insurance problems in mixed-use buildings...

CBA contract loss dents Helia’s first-quarter GWP

Fri, 01 May 2026 04:44:46 GMT

Lenders’ mortgage insurer Helia has reported a 32% decline in first-quarter gross written premium to $34.5 million and 9% drop in insurance revenue to $84.3 million...

Insurer right to deny repatriation claim after holiday death

Fri, 01 May 2026 04:29:57 GMT

An insurer which excluded a man’s health issues from his travel policy does not have to pay repatriation costs after he died in Greece...

Experts, advocates demand rapid response on affordability

Thu, 30 Apr 2026 06:25:37 GMT

The federal government should set up a forum in the next six months to drive a national housing resilience program tackling insurance affordability, a cross-sector coalition says...

Listed group takes stake in trades specialist Viz

Thu, 30 Apr 2026 06:25:24 GMT

Tradie search platform hipages Group has acquired a majority stake in Viz Insurance from Insurtech Gateway Australia for $1.4 million...

APRA tells insurers to improve oversight of AI dangers

Thu, 30 Apr 2026 06:24:36 GMT

Insurers’ risk management and resilience practices have fallen behind the pace, scale and complexity of their AI adoption, the Australian Prudential Regulation Authority warns...

Homeowners win claim dispute after pipe nightmare

Thu, 30 Apr 2026 06:23:06 GMT

A couple have won a payout of more than $150,000 after a dispute with Allianz over damage to their townhouse caused by a burst hot water pipe...

Castle offers zero-commission option

Thu, 30 Apr 2026 02:02:11 GMT

National intermediated home and contents agency Castle Insurance says it has fast-tracked the rollout of “net commissions”, as brokers increasingly switch to fee-only models to avoid new compliance demands...

Expert cops a spray as AFCA rules on rural row

Thu, 30 Apr 2026 02:01:43 GMT

An insurer has been ordered to reverse its wear and tear decision on a damaged crop sprayer after its expert’s report was labelled “speculative at best”...

Broker Q&A: recession ‘hard to avoid’ as Middle East uncertainty persists

Thu, 30 Apr 2026 01:58:32 GMT

National Credit Insurance Group MD Kirk Cheesman says insolvencies are on the rise, and trade credit providers are growing wary of a slowing economy’s effects on businesses...

BizCover welcomes early interest in AI app

Thu, 30 Apr 2026 01:58:16 GMT

SME specialist BizCover has hailed an “encouraging” start for its ChatGPT-powered app, launched about four weeks ago...

Former Tower finance chief joins PIC

Thu, 30 Apr 2026 01:58:05 GMT

Jeremy Fergusson has been appointed CFO at New Zealand’s PIC Insurance Brokers...

CHU covers growing cyber threat to strata owners

Thu, 30 Apr 2026 01:55:48 GMT

CHU Underwriting Agencies has added cyber to the list of standard covers in its residential strata product, providing up to $50,000 for a single loss...

SRG brings employee benefits offer to market

Thu, 30 Apr 2026 01:55:39 GMT

London-based underwriting agency and broking business Specialist Risk Group will offer its suite of employee benefits solutions in Australia...

Bott connects brokers to markets via Javln

Thu, 30 Apr 2026 01:55:00 GMT

Bott Insurance Group has migrated to the Javln software platform, enabling it to connect broker management and insurance marketplaces via the Unmand business automation system...

Ombudsman ‘will never use AI’ for dispute rulings

Wed, 29 Apr 2026 06:17:59 GMT

The Australian Financial Complaints Authority has ruled out using artificial intelligence to make dispute decisions but is considering its potential for other efficiencies...

Envest recruits CTO to spearhead tech overhaul

Wed, 29 Apr 2026 06:03:17 GMT

Envest has hired Nadene Serman as group chief technology officer – a new executive position that reflects the “growth and maturity" of the group’s broking and underwriting businesses...

Gold standard: theft victim told to prove watch ownership

Wed, 29 Apr 2026 06:01:28 GMT

A traveller who was robbed of a $98,000 gold watch while in France will have to prove ownership of the timepiece after the financial services ombudsman backed his insurer’s claim denial...

INsight podcast: likely El Nino impact far from certain

Wed, 29 Apr 2026 04:28:10 GMT

The Bureau of Meteorology's latest long-range forecast and a pending El Nino are discussed in detail on the latest Insurance News podcast...